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Missing person incident ends happily at JBSA-Randolph visitor center
August 9, 2017 — Using their interpersonal and investigative skills, Tech. Sgt. Christopher Cleveland and Airman 1st Class Hannah Herman reunited a retired Air Force technical sergeant with her daughter less than four hours after the retiree’s daughter filed a missing persons report with the Live Oak Police Department... MORE

Education, Training, Experience: The Continuum of Learning
August 9, 2017 — Air Education and Training Command is reimagining how Airmen are developed, through a paradigm shift in education, training and capitalization of experiences in a new concept: the Continuum of... MORE

Taj Mahal movie theater enjoying success one year after reopening
August 9, 2017 — Nearly one year after its reopening, the Taj Mahal movie theater in Fleenor Auditorium is again enjoying success as an entertainment destination for the Joint Base San Antonio-Randolph community... MORE

Nearly one year after its reopening, the Taj Mahal movie theater in Fleenor Auditorium is again enjoying success as an entertainment destination for the Joint Base San Antonio-Randolph community.

Navy-Marine Corps Relief Society Now Full-Service in San Antonio
August 9, 2017 — Senior Navy and Marine Corps leaders joined a small gathering at the Navy-Marine Corps Relief Society’s newest full-service location for a ceremonial ribbon- and cake-cutting ceremony at Joint Base San Antonio-Fort Sam Houston Aug. 8. NMCRS San Antonio has been open at JBSA Fort Sam Houston since January 2015 but only recently expanded to a full-service, standalone branch... MORE

Retired Marine Corps Brig. Gen. Peter Collins (left), Navy-Marine Corps Relief Society (NMCRS) chief operations officer, and Rear Adm. Rebecca McCormick-Boyle, commander, Navy Medicine Education, Training and Logistics Command, and senior Navy officer in San Antonio, cut a ceremonial ribbon at the NMCRS San Antonio branch on board Joint Base San Antonio - Fort Sam Houston. NMCRS opened up a small, limited-functioning office in San Antonio in January 2015 but has grown with the Navy population in the area and just celebrated the opening of a full-service branch.

Portraits in Courage: Lt. Col. William Schroeder
August 8, 2017 — Honorees for this year’s “Portraits in Courage” program were recently released.“Portraits in Courage” is a 10-year tradition that pays tribute to Airmen who have demonstrated courage in combat, their... MORE

CMSAF underscores leadership’s role in developing Airmen
August 7, 2017 — Chief Master Sgt. of the Air Force Kaleth O. Wright visited Joint Base San Antonio July 31 to Aug. 4 during an immersion to view Air Education and Training Command’s role forging innovative Airmen to power the world’s greatest Air Force... MORE

Chief Master Sgt. of the Air Force Kaleth O. Wright speaks to Joint Base San Antonio resiliency support personnel during a resiliency forum July 31, 2017 at the Military and Family Readiness Center, JBSA-Randolph, Texas. The Air Force's senior enlisted leader met with 502nd Air Base Wing leaders to learn about the installation support mission. (U.S. Air Force Photo by Sean M. Worrell)

Top graduating Air Force pilot is another enlisted first
August 7, 2017 — A staff sergeant is the top graduate in his Air Force undergraduate remotely piloted aircraft training class. It’s a major feat considering that historically the Air Force has depended almost exclusively on commissioned officers to pilot its aircraft... MORE

Master Sgt. Christopher, Master Sgt. Raymond, Tech Sgt. Courtney, and Staff Sgt. Matthew pose for a group photo after graduation from Remotely Piloted Aircraft Training at Joint Base San Antonio - Randolph.

Navy Recruiting District San Antonio welcomes new commanding officer
August 7, 2017 — A new commanding officer took command of Navy Recruiting District (NRD) San Antonio during a change of command ceremony held at the Luella Bennack Music Center on the campus of the University of the Incarnate Word Aug. 4... MORE

Cmdr. Karen Muntean, former commanding officer of Navy Recruiting District San Antonio, was awarded the Meritorious Service Medal by Capt. Jason Webb, commodore, Navy Recruiting Region West, during a change of command ceremony held at the Luella Bennack Music Center on the campus of the University of the Incarnate Word Aug. 4.

Six customer service lessons from the trenches
August 7, 2017 — Many organizations say they provide great customer service, but their customers probably aren't nearly as satisfied as they think. Does your organization participate in the Interactive Customer Evaluation, or ICE, program? If so, are you measuring your service performance and using data to initiating internal and external process improvements? Are you learning from your process and experience mistakes?... MORE

Interactive customer evaluation, or ICE.

Careless smoking can lead to death and destruction
August 7, 2017 — In the United States, smoking materials are the leading cause of fire deaths. More than 4,000 Americans die each year in fires and approximately 20,000 are injured, according to the U.S. Fire Administration... MORE

ISR Command Chief provides departing words of wisdom
August 6, 2017 — When Chief Master Sgt. Roger Towberman began his Air Force career nearly 27 years ago, he had no idea he would contribute to Intelligence, Surveillance and Reconnaissance for nearly three decades... MORE

Chief Master Sgt. Roger Towberman, former command chief for 25th Air Force, receives recognition from Steven Doucette, chief of staff, 25th Air Force, during his departure luncheon July 27, 2017.

Air Force civilian selected for 2017 USAF Portraits in Courage
August 5, 2017 — Gregory Gangnuss, Air Force Civil Engineer Center environmental engineer and program chief at Joint Base San Antonio-Lackland, is one of 49 Airmen to be memorialized in the 10th edition of the Air Force Chief of Staff’s “Portraits in Courage.”... MORE

Gen. Ellen Pawlikowski congratulates Greg Gangnuss after presenting him with the Air Force Civilian Award for Valor during a Feb. 22 commander’s call at Joint Base San Antonio, Texas.

Air Force graduates its first enlisted female pilot
August 4, 2017 — The Air Force’s first female enlisted pilot completed Undergraduate Remotely Piloted Aircraft Training August 4, at Joint Base San Antonio-Randolph, Texas... MORE

U.S. Air Force Tech. Sgt. Courtney poses
for a photo before the 558th Flying Training Squadron's Undergraduate
Remotely Piloted Aircraft Training Course graduation August 4, 2017, at
Joint Base San Antonio-Randolph, Texas. Tech. Sgt. Courtney is the
first-ever enlisted female to qualify as an RPA pilot. Name badges were
blurred due to Air Force limits on disclosure of identifying information for
RPA operators. (U.S. Air Force Illustration by Tech. Sgt. Ave I. Young)

Mission and Installation Contracting Command welcomes new leader
August 4, 2017 — Military officials, civic leaders, families and friends joined members of the Mission and Installation Contracting Command in welcoming their new commander July 26 during a change-of-command ceremony at Joint Base San Antonio-Fort Sam Houston... MORE

Col. William Boruff receives the Mission and Installation Contracting Command colors from Maj. Gen. James Simpson during a change-of-command ceremony July 26 at Joint Base San Antonio-Fort Sam Houston.

Flood preparedness can help save lives
August 4, 2017 — In 2016, more than 100 people in the U.S. lost their lives to flooding, making it the leading cause of death among severe weather events, including heat, lightning and tornadoes... MORE

Heavy rains from storms cause rivers, creeks and low-lying areas to overflow in a short period of time, giving individuals little time to react to the flooding conditions.

Soldiers compete at Best Warrior competition
August 4, 2017 — Five noncommissioned officers and two junior enlisted Soldiers vied for top honors during the multi-event Best Warrior Competition July 30 through Aug 3, held at Joint Base San Antonio-Camp Bullis and JBSA-Fort Sam Houston... MORE

Spc. Lillian Lewis, from Installation Management Command at Fort Riley, Kan., plots her points on a map during the Best Warrior Competition’s day land navigation course June 30 at Joint Base San Antonio-Camp Bullis.

Planning and programming summit focuses on “shared way forward”
August 4, 2017 — The Air Force Civil Engineer Center's Planning and Integration Directorate hosted a three-day summit to discuss enterprise initiatives, and planning and programming portfolios... MORE

Mark Correll, Deputy Assistant Secretary of Environment, Safety and Infrastructure, Headquarters Air Force, Pentagon, addresses the audience during the 2017 Planning and Programming Summit.

Summer Safety: Never leave a child alone in a car
August 4, 2017 — In the summer, a car interior can heat up to 170 degrees Fahrenheit in less than 30 minutes. It is never a good idea to leave a child alone in a car for any amount of time and it is against the law in Texas and Joint Base San Antonio... MORE

In the summer, a car interior can heat up to 170 degrees in less than 30 minutes. It is never a good idea to leave a child alone in a car for any amount of time; and it is against the law in Texas and Joint Base San Antonio.

Army confirms new under secretary
August 4, 2017 — The U.S. Senate voted unanimously Aug. 1 to confirm former Army Ranger Ryan McCarthy as the next under secretary of the Army. President Donald J. Trump nominated McCarthy in June for the position. He will succeed Karl Schneider, senior official performing the duties of the under secretary of the Army... MORE

Ryan McCarthy testifies July 12, 2017 at his confirmation hearing before the Senate Armed Services Committee. He was confirmed as under secretary of the Army Aug. 1, 2017.

Air Force teen leaders offer messages of hope, resiliency
August 4, 2017 — Teen leaders from Air Force installations worldwide gathered July 10-14, 2017 in San Antonio for the Air Force Youth of the Year and Teen Council Summit. Twenty-six Installation Youth of the Year winners and 12 Air Force Teen Council representatives worked together to develop the 2017-2018 Teen Movement Projects that will be implemented across the Air Force... MORE

Jo Anne Dimitriou, AFSVA executive director, addresses the Air Force Youth of the Year winners during the Air Force Youth of the Year ceremony. (U.S. Air Force photo by Steve Warns / Released)