Walters Visitor Control Center
Location: Building 892, Hood Street, JBSA-Fort Sam Houston, TX 78234
Hours of Operation: 6 a.m. to 5 p.m., Monday-Friday; Closed on family days and holidays
Phone Number: 210-221-2650
Organizational Email Box: 502SFS.VCC@us.af.mil

BAMC I-35 Visitor Control Center
Location: Building 4299, George Beach Ave San Antonio, TX 78219
Hours of Operation: 24/7
Phone Number: 210-539-9826
Organizational Email Box: 502SFS.VCC@us.af.mil

Walters Gate
Location: Building 2130, Winfield Scott Road, JBSA- Fort Sam Houston, TX 78234
Hours of Operation: 6 a.m. to 1 p.m. (Monday-Friday; Closed on holidays) 

SAMMC I-35 Gate
Location: Building 3704, George C. Beach Avenue, JBSA-Fort Sam Houston, TX 78234
Hours of Operation: 6 a.m. to 1:30 a.m. (Monday-Friday; Closed on holidays)

Jadwin Gate
Location: Building 1852, Jadwin Road, JBSA- Fort Sam Houston, TX 78234
Hours of Operation: Currently Closed due to City of San Antonio Construction

Military Training Graduations
Open to invited guests only. For graduation pass requests, email 502SFS.FSH.Graduations@us.af.mil.

Person(s) not in possession of a military ID, Department of Defense civilian or contractor ID, or previously issued active base access pass must enter JBSA-Fort Sam Houston through the Visitor Control Centers.

There are two ways to provide unescorted access to JBSA:
1. In Person sponsorship, sponsor is physically at the VCC with Guest.
2. Email only from a secure .mil account.

Note: Sponsorship requests made by phone is prohibited on JBSA.

Authorized credential holders may only sponsor visitors onto JBSA if the sponsor making the request is physically located on JBSA at the time of the request and through the duration of the visit.

To sponsor via email from a .mil account only 
Step 1: Fill out JBSANANTONIO 7 Form
Step 2: Submit your request to the JBSA-Fort Sam Houston: 502SFS.VCC@us.af.mil   Allow 10 business days to processing no short-term request will be processed without VCC Lead or NCOIC approval.
Step 3: A Confirmation number will be emailed to sponsor, ensure your guest have this number for them to receive their access pass.

According to JBSA procedures, in order to enter any JBSA location, all sponsors must complete and submit the JBSANANTONIO Form 7, Unescorted Access Request (UAR) to sponsor visitors onto the installation. This document is an “all-in-one” request.

To download the Unescorted Access Request form, right-click HERE, go down the menu to “Save link as …” and then save to YOUR computer. From there, open the document on your computer in either Acrobat or Acrobat Reader, fill it out, and then save it. Finally, email it to the VC at Lackland.VRC@us.af.mil via a government email account. 

If you are unable to submit through government email, you may request visitor access in person.  Pass requests may be made 6 months in advance, depending on the need for access.

Requests for media and official tours must contact and coordinate through the 502nd Air Base Wing Public Affairs office for access coordination. Entry will not be authorized without prior notification and escort assignment.

502nd Air Base Wing Public Affairs 
2080 Wilson Way
JBSA-Fort Sam Houston, Texas 78234-5004
502ABW.PA.official@us.af.mil

What if my military ID card is expired or going to expire?

A: Civilians, dependents, and active duty members need to be fully aware of their ID’s expiration date and schedule renewal appointments prior to its termination date.

Expired CAC and or dependent ID cards will be confiscated by Security Forces and the person will be issued a Confiscated Identification Card Memo.

Active duty members, retirees and their dependents (16 years or older), civil service and contract employees who have expired Common Access Cards (CAC) or Identification cards can obtain an access credential by completing the following steps:

1. Provide the VCC with the Confiscated Identification Card Memo along with a valid sponsor present.
2. Schedule an appointment with the ID card section through RAPIDS Appointment Scheduler at 
https://rapids-appointments.dmdc.osd.mil/.
3. Must have two forms of valid ID and one must have a photo, not including the Confiscation Memo.
4. Dependents must have the Sponsor complete DD Form 1172 online and the electronic renewal application or attached copy; the sponsor must certify DD Form 1172 with an electronic signature. To fill out the DD Form 1172, access the DMDC website at https://www.dmdc.osd.mil/self_service/rapids/unauthenticated?execution=e2s1 or by clicking on the "Online Form 1172" on the JBSA Customer Support website.
5. For more information, contact the nearest DEERS office at any JBSA location. For more information, call the JBSA-Fort Sam Houston DEERS Office at 210-221-0415.

How can I sponsor someone on to JBSA?

Unescorted Installation Access Procedures: There are two ways to provide unescorted access to JBSA
1. In-person sponsorship, where the sponsor is physically at the VCC with the guest.
2. Email only from a secure .mil account.

Note: Sponsorship requests made by phone are prohibited on JBSA.

Authorized credential holders may only sponsor visitors onto JBSA if the sponsor making the request is physically located on JBSA at the time of the request and through the duration of the visit.

Sponsor via email from a .mil account only:
Step 1: Fill out JBSANANTONIO 7 Form
Step 2: Submit your request to the JBSA-Fort Sam Houston: 502SFS.VCC@us.af.mil. Allow 10 business days to processing, as no short-term request will be processed without VCC Lead or NCOIC approval.
Step 3: A confirmation number will be emailed to sponsor. Ensure your guests have this number for them to receive their access pass.

All sponsors must complete and submit the JBSANANTONIO Form 7, Unescorted Access Request (UAR) to sponsor visitors onto the installation. This document is an “all-in-one” request.

To download the Unescorted Access Request form, right-click HERE, go down the menu to “Save link as …” and then save to YOUR computer. From there, open the document on your computer in either Acrobat or Acrobat Reader, fill it out, and then save it. Finally, email it to the VC at Lackland.VRC@us.af.mil via a government email account. 

If you are unable to submit through government email, you may request visitor access in person.  Pass requests may be made 6 months in advance, depending on the need for access.

Q: What is the required time to submit an access request form?
A: Access request forms need to be submitted 10 business days prior to the day of the request.

Q: If my guest is from a foreign country, can they be sponsored onto JBSA?
A: Yes, foreign visitors can be sponsored on to JBSA.  All foreign visitors will need to be processed through one of the Visitor Control Centers.

Q: If my guest has a criminal history, are they authorized onto JBSA?
A: JBSA has a Negative Fitness Matrix that can be found on the JBSA.mil website that will outline types of offenses and the duration of time required of denial for access to the installation.

Q: What documentation is required for my vehicle if driving on to the installation?
A: Current proof of insurance and current registration.

Q: What is the Sponsor Responsibility and Liability?
A:  The sponsor is responsible for providing the required information, in the proper format for their visitors requesting unescorted access to the Visitor Control Center:
-- Responsible for submitting the Unescorted access form.
-- Liable for the actions of their visitors while on the installation

Q: Who can sponsor onto JBSA?
A: Military members on official orders, CAC holders, military retirees, and dependents are authorized to sponsor individuals onto an installation they are affiliated with/assigned to for the duration of their temporary/active duty orders.

Q: Will there be a criminal background history check done on the person requiring installation access?
A:  Background criminal history checks are mandated for all unescorted personnel requesting or requiring access to JBSA who are 18 years of age and older.

Q: What if I want to hold a special event on the installation with more than 10 people?
A: Hosting a large function (10 or more visitors) requires submission of a JBSANANTONIO Form 7, Unescorted Access Request, to VCC where the event is being conducted. The host or sponsor must e-mail an encrypted message within 10 business days of the event, via a .mil e-mail or hand-carry a typed list.

To download the Unescorted Access Request form, right-click HERE, go down the menu to “Save link as …” and then save to YOUR computer. From there, open the document on your computer in either Acrobat or Acrobat Reader, fill it out, and then save it. Finally, email it to the VC at 502SFS.VCC@us.af.mil via a government email account. Once approved, the visitor(s) must report to the VC to receive base access passes.

1. Patients with appointments
2. Contractors with active contracts
3. All others