We are implementing additional health protection measures to minimize foot traffic throughout the organization and help to mitigate the spread of COVID-19, enabling us to better preserve the health and wellbeing of our patients and staff.
BAMC Pharmacies have instituted a mandatory drop-off prescription process and call-in refill process in order to reduce patient presence in pharmacy waiting areas.
All new hard copy or electronically prescribed medications activated before noon will be ready for pick up after 2 p.m. the same day. All new hard copy or electronically prescribed medications activated after noon will be ready for pick up after 10 a.m. the next duty day. All refills must be called in through AudioCare at 1-800-469-7170.
If you need to request that your electronically prescribed medication(s) sent in from your provider be filled, please call ahead to your BAMC Pharmacy of choice so a staff member can begin processing your prescriptions before you go to the pharmacy. You will then receive an estimated pick up time at the pharmacy. Calling ahead for your prescriptions will reduce your wait at the pharmacy.
BAMC Main Outpatient Pharmacy: 210-916-1536, Option #6
Capt. Jennifer M. Moreno Clinic Pharmacy: 210-916-1536, Option #6
Exchange Pharmacy: 210-916-1536, Option #6
Westover Hills Medical Home Pharmacy: 210-529-0973
Schertz Medical Home Pharmacy: 210-916-0047
Spc. Taylor J. Burke (JBSA-Camp Bullis) Pharmacy: 210-295-8326
Please keep in mind that you can get a 90-day supply of your medications via TRICARE Pharmacy Home Delivery or at retail network pharmacies (three, 30-day supplies at the cost of three copayments). Consider using home delivery to conveniently access your maintenance medications (drugs regularly taken for a chronic condition) without leaving your house. Visit https://militaryrx.express-scripts.com/home-delivery for more information.
The safety and wellbeing of our patients, staff and family members is our top priority. We apologize for the inconvenience and hope to resume our normal operations soon. Thank you for your support and patience!