Welcome to the Joint Base San Antonio Pharmacy Website!

We strive to provide you and your family the most efficient and safest services possible. This website has been created to answer some of the more frequently asked questions and provide information to help you have a successful and enjoyable visit to our pharmacy.

COVID-19 Response

We are implementing additional health protection measures to minimize foot traffic throughout the organization and help to mitigate the spread of COVID-19, enabling us to better preserve the health and wellbeing of our patients and staff.

Effective Thursday, 26 March, the BAMC Main Pharmacy, CPT Jennifer M. Moreno Clinic and Fort Sam Community Pharmacy will institute a mandatory curb-side drop-off and pickup prescription process to reduce the number of patients waiting in the pharmacy area. To facilitate service, patients may call ahead to the following numbers to request any new prescriptions --

entered in by a BAMC provider or electronic prescription sent from a civilian network provider -- to be filled prior to coming to the pharmacy for pickup.  The pharmacy numbers to call are as follows:

BAMC Main Outpatient Pharmacy: 210-916-1536, Option #6 or 210-916-1818

Moreno Pharmacy: 210-808-3551 or 210-808-3558

Community/Refill (Satellite) Pharmacy: 210-295-9965 or 210-295-8453

Westover Hills Medical Home Pharmacy: 210-539-0792

Schertz Medical Home Pharmacy: 210-916-0047 or 210-539-0737

Taylor Burke (Camp Bullis) Pharmacy: 210-295-8423 or 210-295-8236


Patients must fill out a prescription form in order to have their prescription correctly processed if they come to the pharmacy drop-off lane. Click here for the prescription form. Patients must verify their prescriptions before leaving the parking lot area.


Patients who drop off their prescriptions before noon will have a pick-up time of after 1400 the same day. Patients who drop off their prescriptions after noon will be able to receive their prescriptions the next business day after 0900. Medication refills that have been called in via Audiocare automated phone-in system or by using Tricare Online may be picked up at any time.


For patients picking up prescriptions, please have your ID card ready to show the pharmacy staff at curbside and know what medications you need to pick up from the pharmacy.  The pickup service is only for those medications that have been previously filled and ready for pickup.  If the prescription is not ready for pickup, you may be requested to return later

when the prescriptions are ready to prevent backing up the curbside pickup lanes. Please use the numbers above to verify that your medications are ready for pickup if you are not sure prior to coming for curbside pickup.


Additionally, the Schertz and Westover pharmacy services will be available from 7:30 a.m. to 4:30 p.m. for drive thru only. Taylor Burk pharmacy will be providing curbside pharmacy services as well and will be available from 7 a.m. to 4 p.m. Monday through Friday.


Please keep in mind that you can get a 90-day supply of your medications via TRICARE Pharmacy Home Delivery or at retail network pharmacies (three, 30-day supplies at the cost of three copayments). Consider using home delivery to conveniently access your maintenance medications (drugs regularly taken for a chronic condition) without leaving your house. Visit

https://militaryrx.express-scripts.com/home-delivery for more information.


The safety and wellbeing of our patients, staff and family members is our top priority. We apologize for the inconvenience and hope to resume our normal operations soon. Thank you for your support and patience!

JBSA Pharmacies

 For more information about hours, contact information or locations, click one of the JBSA pharmacies below

Fort Sam Houston 




Refill Information

Refills can be requested through:

- The automated refill phone system at

(210) 292-9995 or (800) 469-7170.


Refills can be picked up at any JBSA Pharmacy Refill pick-up location, regardless of where you first filled your prescription.

Home Delivery

Interested in receiving your medications by home delivery, a TRICARE service provided by Express Scripts?  Visit the ESI Federal Pharmacy Services  webpage or download the Express Scripts Mobile App to learn more about your Home Delivery options.

If you are considering volunteering to give back to the men and women who serve and have served in our Armed Forces, please call one of the Volunteer Coordinators below for information on getting involved. There are various positions and we may have a place for you.

So what are you waiting for? Call today!

JBSA-Fort Sam Houston: (210) 916-5388
JBSA-Lackland: (210) 292-6591
JBSA-Randolph: (210) 652-6372
Electronic Prescribing
Thank you for choosing JBSA Pharmacy to fill your prescription needs. Your civilian network provider can prescribe medications directly into the following JBSA Pharmacies with the following information:

1. San Antonio Military Medical Center (SAMMC) Main Outpatient Pharmacy is called "DoD Ft Sam ePhcy"

2. JBSA-Fort Sam Houston Community Pharmacy is called "DoD Ft Sam Comm ePhcy"

3. JBSA-Lackland Satellite Pharmacy is callled "DoD Lackland ePhcy"

4. JBSA-Randolph Pharmacy is called "DoD Randolph ePhcy"

5. JBSA-Gateway Bulverde Clinic Pharmacy is called "DoD Bulverde ePhcy"
Prescription Costs

Your costs depend on where you fill your prescription and the type of drug:

  • Generic formulary
  • Brand name formulary
  • Non-formulary

Military Pharmacy

Get up to a 90-day supply of most prescription drugs.

  • $0 copayment
  • Not all drugs are available.
  • Call first to check.

Home Delivery

Get up to a 90-day supply of most prescription drugs.

  • Generic formulary: $7
  • Brand name formulary: $24
  • Non-formulary: $53 (unless you get medical necessity)

Network Pharmacy

Get up to a 30-day supply of most prescription drugs.

  • Generic formulary: $11
  • Brand name formulary: $28
  • *Non-formulary: $53 (unless you get medical necessity)

If you want a 90-day supply from your network pharmacy, you'll pay the cost for each 30-day supply. For example, a 90-day supply of a generic drug will cost $33.

**Network Pharmacy: Some non-formulary drugs are only covered through Home Delivery. Check with Express Scripts before filling prescriptions for non-formulary drugs at a retail network pharmacy.

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The San Antonio Military Health System (SAMHS) is responsible for providing management and oversight of business, clinical, and educational functions of all Military Health Systems (MHS) medical treatment facilities (MTF's) located in the San Antonio metropolitan area.