Welcome to the Joint Base San Antonio Pharmacy Website!

We strive to provide you and your family the most efficient and safest services possible. This website has been created to answer some of the more frequently asked questions and provide information to help you have a successful and enjoyable visit to our pharmacy.

COVID-19 Response

We are implementing additional health protection measures to minimize foot traffic throughout the organization and help to mitigate the spread of COVID-19, enabling us to better preserve the health and wellbeing of our patients and staff.

BAMC Pharmacies have instituted a mandatory drop-off prescription process in order to reduce patient presence in Pharmacy waiting areas. There will be a one hour turn-around time on all new hard copy or electronically prescribed medications. If you need to request that your electronically prescribed medication(s) sent in from your provider be filled, or if you need a refill of an existing medication, please call ahead to your BAMC Pharmacy of choice so a staff member can begin processing your prescriptions before you go to the pharmacy. You will then receive an estimated pick up time at the pharmacy. Calling ahead for your prescriptions will reduce your wait at the pharmacy.

Pharmacy names and phone numbers are listed below:
BAMC Main Outpatient Pharmacy: 210-916-1536, Option #6
Capt. Jennifer M. Moreno Clinic Pharmacy: 210-916-1536, Option #6
Exchange Pharmacy:
210-916-1536, Option #6
Westover Hills Medical Home Pharmacy: 210-529-0973
Schertz Medical Home Pharmacy: 210-916-0047
Spc. Taylor Burke (JBSA-Camp Bullis) Pharmacy: 210-295-8423


Please keep in mind that you can get a 90-day supply of your medications via TRICARE Pharmacy Home Delivery or at retail network pharmacies (three, 30-day supplies at the cost of three copayments). Consider using home delivery to conveniently access your maintenance medications (drugs regularly taken for a chronic condition) without leaving your house. Visit https://militaryrx.express-scripts.com/home-delivery for more information.

 The safety and wellbeing of our patients, staff and family members is our top priority. We apologize for the inconvenience and hope to resume our normal operations soon. Thank you for your support and patience!



JBSA Pharmacies

 For more information about hours, contact information or locations, click one of the JBSA pharmacies below

Fort Sam Houston Quadrangle Clock Tower

Fort Sam Houston 

Lackland Welcome Gateway Bridge

Randolph Taj Mahl


Refill Information

Refills can be requested through:

- The automated refill phone system at

(210) 292-9995 or (800) 469-7170.


Refills can be picked up at any JBSA Pharmacy Refill pick-up location, regardless of where you first filled your prescription.

Home Delivery

Interested in receiving your medications by home delivery, a TRICARE service provided by Express Scripts?  Visit the ESI Federal Pharmacy Services  webpage or download the Express Scripts Mobile App to learn more about your Home Delivery options.

Tricare logo and Express Scripts Federal Pharmacy Services brand

If you are considering volunteering to give back to the men and women who serve and have served in our Armed Forces, please call one of the Volunteer Coordinators below for information on getting involved. There are various positions and we may have a place for you.

So what are you waiting for? Call today!

JBSA-Fort Sam Houston: (210) 916-5388
JBSA-Lackland: (210) 292-6591
JBSA-Randolph: (210) 652-6372
Electronic Prescribing
Thank you for choosing JBSA Pharmacy to fill your prescription needs. Your civilian network provider can prescribe medications directly into the following JBSA Pharmacies with the following information:

1. San Antonio Military Medical Center (SAMMC) Main Outpatient Pharmacy is called "DoD Ft Sam ePhcy"

2. JBSA-Fort Sam Houston Community Pharmacy is called "DoD Ft Sam Comm ePhcy"

3. JBSA-Lackland Satellite Pharmacy is callled "DoD Lackland ePhcy"

4. JBSA-Randolph Pharmacy is called "DoD Randolph ePhcy"

5. JBSA-Gateway Bulverde Clinic Pharmacy is called "DoD Bulverde ePhcy"
Prescription Costs

Your costs depend on where you fill your prescription and the type of drug:

  • Generic formulary
  • Brand name formulary
  • Non-formulary

Military Pharmacy

Get up to a 90-day supply of most prescription drugs.

  • $0 copayment
  • Not all drugs are available.
  • Call first to check.

Home Delivery

Get up to a 90-day supply of most prescription drugs.

  • Generic formulary: $7
  • Brand name formulary: $24
  • Non-formulary: $53 (unless you get medical necessity)

Network Pharmacy

Get up to a 30-day supply of most prescription drugs.

  • Generic formulary: $11
  • Brand name formulary: $28
  • *Non-formulary: $53 (unless you get medical necessity)

If you want a 90-day supply from your network pharmacy, you'll pay the cost for each 30-day supply. For example, a 90-day supply of a generic drug will cost $33.

**Network Pharmacy: Some non-formulary drugs are only covered through Home Delivery. Check with Express Scripts before filling prescriptions for non-formulary drugs at a retail network pharmacy.

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The San Antonio Military Health System (SAMHS) is responsible for providing management and oversight of business, clinical, and educational functions of all Military Health Systems (MHS) medical treatment facilities (MTF's) located in the San Antonio metropolitan area.

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