Home : Information : Newcomers
Entering JBSA

In order to enter JBSA locations, visitors are required to have a Military (Active, Reserve, National Guard, Dependent, Retiree) CAC, a Contractor Card, or a DoD Civilian Card or have a sponsor with a valid DoD ID card.

Gate Hours
Real ID Act

Access to JBSA Installations

In order to enter JBSA locations, visitors are required to have a valid form of identification and to have a sponsor with a valid DoD ID card. If you are driving, ensure you have current (Vehicle) Insurance and Registration.

Mandated Background Criminal History Checks

Background Criminal history checks are mandated for all unescorted personnel requesting or requiring access to JBSA who are 16 years of age and older.

Valid Forms of ID for Access:
Military (Active, Reserve, National Guard, Dependent, Retiree)
Contractor Card
DoD Civilian
Veterans Health Identification Card (VHIC)
 

Questions or Concerns

If you have any issues or concerns regarding installation access, please contact your respective Base Defense Operations Center. 


Base Defense Operations Centers:

JBSA-Fort Sam Houston and JBSA-Camp Bullis: 210-221-2244 

JBSA-Lackland: 210-671-2018

JBSA-Randolph: 210 652-5700
 

REAL ID Act

REAL ID ACT

 





Veterans Health Identification Card 

Local Information
Inprocessing Resources

When you arrive at JBSA you will need to make a few stops to ensure you in-process properly.

(Under construction, More information on the way!)

Personal Property Processing Office

Moving can be overwhelming, especially when it comes to packing up your home and moving across the country, or even around the world. JBSA's Personal Property Processing Office will help keep your move on schedule.

JBSA Personal Property Management Offices

-Fort Sam Houston: 210-221-1605

-Lackland: 210-671-2823

-Randolph: 210-652-1848/1849

Housing

The staff at Joint Base San Antonio is available and ready to provide assistance with housing options and local resources to support the transition to your new home and community. As we continue to develop processes to accommodate Service Members' housing needs, we will update this website to provide you with additional information.

The Air Force is the lead service for most of your housing needs and provides support for all Service Members at the following installations:

- Joint Base San Antonio - Fort Sam Houston (JBSA-FSH)

    Open: M-F - 7:30am - 4:00pm
    Phone: (210) 221-0881
    Fax: (210) 295-8636
    Address: 3171 Zinn Road, Bldg 1161
    
JBSA-Fort Sam Houston, TX 78234

- Joint Base San Antonio - Lackland (JBSA-LAK)

    Open: M-F - 7:30am - 4:30pm
    Phone: (210) 671-1840
    Fax: (210) 671-3472
    Address:
2525 Fairchild Street Bldg 1524
    
JBSA-Lackland, TX 78236

- Joint Base San Antonio - Randolph (JBSA-RND)

    Open: M-F - 8:00am - 4:00pm
    Phone: (210) 652-1840
    Fax: (210) 652-6031
    Address:
610 Harmon Drive
    
JBSA-Randolph, TX 78150

All Service Members should report to the housing office at your assigned installation upon arrival. This visit is necessary to receive counseling and guidance before entering into any written lease or rental/sales contract for housing.

Military & Family Readiness Centers

As part of the 502 Air Base Wing and the 802nd Force Support Squadron, the JBSA-Military & Family Readiness Centers incorporate Airman & Family Readiness, Army Community Service (ACS) and Fleet & Family Support providing a full range of programs and services to support mission readiness.

Services provided by JBSA-Military & Family Readiness are open to all branches of services, active duty, reservists, National Guard, retirees, surviving spouses, DoD civilians, their families, and DoD contracted employees, unless otherwise stated.

Click here for M&FRC resources

On-Base Child Care
JBSA's child development centers support the development of the whole child, and acknowledge that children learn through active, hands-on involvement with their environment, peers, and caring adults. We respect each child's unique interests, experiences, abilities and needs, thus allowing us to be responsive to and appropriate for each child. Our programs respect and support the ideals, cultures, and values of families in their task of nurturing children. We advocate for children, families and the early childhood professionals within our programs.
School Liaison Offices

Our School Liaison Officers provide information about local school systems, state requirements, immunizations, school policies and procedures, home school resources, extra curriculum activities within the community, volunteer opportunities, and scholarship information. SLO services are open to all JBSA military families and DoD civilians.

Click Here for more information

JBSA Social Media