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JBSA-MILITARY & FAMILY READINESS CENTERS

Three Military & Family Readiness Centers to serve JBSA

To help mitigate possible resurgence of COVID-19, the JBSA-Military & Family Readiness Centers will continue to provide a full menu of virtual services and support. Our operational status and in-person services will continue to change based on guidance from public health officials and in alignment with current JBSA HPCON measures. Classes, workshops, one-on-one appointments and general information is offered through a variety of virtual avenues during our normal business hours, in addition to in-person support.

Prior to visiting any of our Military & Family Readiness Centers, call to confirm operational status. When leaving a message, include your name, phone number and details about the service you are requesting.

As part of the 502 Air Base Wing and the 802nd Force Support Squadron, the JBSA-Military & Family Readiness Centers incorporate Airman & Family Readiness, Army Community Service (ACS) and Fleet & Family Support providing a full range of programs and services to support mission readiness.

One of our major functions is linking service members and their families with the right resources to meet their specific needs on JBSA or within the local community. We offer a variety of training, workshops, and one-on-one consultations to supports individuals, families, and leadership with programs that strengthen our communities, encourage self-sufficiency, enhance mission readiness and resiliency, and ease adaptation to the military way of life.

One-on-one consultations are available by appointment. Briefings, group or unit training at alternate locations are available by request.

Services provided by JBSA-Military & Family Readiness are open to all branches of services, active duty, reservists, National Guard, retirees, surviving spouses, their families, and DOD civilians employees unless otherwise stated.

Additional M&FRC program information can be found on the JBSA M&FRC Facebook Page.

MILITARY & FAMILY LIFE COUNSELORS (MFLCs)
MFLCs are licensed professionals who provide confidential situational, problem-solving counseling. No written records are kept, and it is free to active duty military and their family members.
Call to schedule an appointment:
JBSA-Fort Sam Houston: 210-835-5848
JBSA-Lackland: 210-984-1076 or 210-238-5528 
JBSA-Randolph: 210-744-4829 or 996-4037

FINANCIAL COUNSELORS
Call to schedule an appointment:
JBSA-Fort Sam Houston: 210-221-2705
JBSA-Lackland: 210-671-3722
JBSA-Randolph: 210-652-5321

Locations & Information
 

JBSA-Fort Sam Houston Military & Family Readiness Center

 

JBSA-Fort Sam Houston
Military & Family Readiness Center
3060 Stanley Rd., Bldg. 2797
JBSA-Fort Sam Houston, TX 78234

Currently offering virtual classes
with in-person support

Hours of Operation:
Monday-Friday 7 a.m. to 4:30 p.m.
1st & 3rd Thursday 7 a.m. to 1 p.m.
Closed Federal & AETC Family Holidays

CONTACT
Email: usaf.jbsa.502-abw.mbx.mfrc@mail.mil Voting Assistance: usaf.jbsa.502-abw.mbx.502-fss-votingassistance@mail.mil
Com: (210) 221-2705, 221-2418
DSN: 471-2705 or 471-2418
Fax: (210) 221-2040

Fort Sam Houston
Transition Assistance Program
Joint Transition Readiness Center
3931 Okubo Barracks, Bldg. 3639

Currently offering virtual classes
with in-person support

Hours of Operation:
Monday-Friday 7 a.m. to 4 p.m.
Closed Federal Holidays

CONTACT
Email: usaf.jbsa.802-fss.mbx.fsh-sfl-tap-org-box@mail.mil
Com:(210) 916-7322, 916-6089

 
 

JBSA-Lackland Military & Family Readiness Center

 

JBSA-Lackland
Military & Family Readiness Center
2160 Kenly Ave., Bldg. 1249
JBSA-Lackland, TX 78236-5113

Currently offering virtual classes
with in-person support

Hours of Operation:
Monday-Friday 7:30 a.m. to 4:30 p.m.
1st & 3rd Thursday 7:30 a.m. to 2 p.m.
Closed Federal & AETC Family Holidays

CONTACT
Email: 802fss.fsfr@us.af.mil
Voting Assistance: lackland.vote@us.af.mil
Com: (210) 671-3722
DSN: 473-3722 or 1-800-621-3725
Fax: (210) 671-5206

Lackland
Tech Training Airman
Readiness Element

1561 Stewart St., Bldg. 5616
JBSA-Lackland, TX 78236-5113

CONTACT
Email: 802fss.fsfr.student@us.af.mil
Com:(210) 671-4057
DSN: 473-7630 or 1-800-973-7630
Fax: (210) 671-0064

 
 

JBSA-Randolph Military & Family Readiness Center

 

JBSA-Randolph
Military & Family Readiness Center
555 F Street West, Bldg. 693
JBSA-Randolph, TX 78150

Currently offering virtual classes
with in-person support

Hours of Operation:
Monday-Friday 7:30 a.m. to 4:30 p.m.
1st & 3rd Thursday 7:30 a.m. to 2 p.m.
Closed Federal & AETC Family Holidays

CONTACT
Email: Randolphmfrc@us.af.mil
Voting Assistance: randolph.vote@us.af.mil
Com: (210) 652-5321
DSN: 487-5321
Fax: (210) 652-2381

 

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