Initials and renewals can be completed during walk-in hours or by scheduling an appointment through the links provided in the "Booking an Appointment" section above.

All members 18 and older must present two valid, unexpired forms of ID. One must have a photo (driver’s license, passport, military ID); the second may be a birth certificate, Social Security card, or voter registration card.

- To update your records, we require original hard copies or certified true copies of divorce decrees, marriage certificates, birth certificates, and court orders (include file/case number)

- Digital images are not accepted. Please have physical copies ready.

Dependents must be accompanied by their sponsor. If the sponsor is unavailable, provide a completed DD Form 1172-2 with one of the following: Sponsor's notarized wet signature (signed within last 90 days), CAC digital signature (signed within last 90 days), or a valid Power of Attorney.

Active Duty, Reserve, and National Guard members must meet grooming standards (clean-shaven, hair, makeup, jewelry) for ID issuance, regardless of whether they are in uniform. Medical exemptions require documentation (profile or commander's memo).

-- Issuing ID cards for children under the age of 10 will apply to dual military, single families, or child's physical appearance warrants issue (looks older than 10).

-- Two (2) valid, unexpired forms of identification.

-- For information visit https://www.dfas.mil/militarymembers/secondarydependency/sdc/.

-- Bring your approved, unexpired DFAS determination letter, and a medical sufficiency statement from a physician stating the incapacitation (if applicable).

-- Two (2) valid, unexpired forms of identification.

-- Unmarried biological, stepchildren, and adopted children remain eligible for TRICARE until age 21, or up to 23 if enrolled full-time in an approved higher education program and receiving at least 50% financial support from the sponsor.

-- Provide a letter from the school registrar confirming full-time enrollment in an associate degree or higher program, along with the anticipated graduation date. This letter can be obtained directly from the school or through https://www.studentclearinghouse.org/ (fees may apply).

-- At age 21 but not 26, he or she may qualify to purchase TRICARE Young Adult. Please ensure enrollment in TRICARE Young Adult occurs at least 24 hours prior to arrival    

Please provide the following if your ID card is lost, stolen or confiscated:

-- Two (2) valid, unexpired forms of identification

-- Police Report OR

-- Report From an Installation Security Office OR

-- Statement/Document(s) as Provided by the Service/Agency (e.g., Counseling Document) OR

-- Letter or memo from the member's security manager, commander, first sergeant, or the sponsoring TASS trusted agent. The letter or memo must be prepared on the activity's letterhead, dated and signed with a wet signature or digitally signed using a CAC.

FORMS REQUIRED:

-- Two (2) valid, unexpired forms of identification.

-- DD214 (member copy 4, stating honorable discharge).

-- VA letter stating you are 100% disabled.

FORMS REQUIRED:

-- Two (2) valid, unexpired forms of identification.

-- Old CAC.

-- Retirement orders.

-- DD Form 214 (member copy 4, final copy - working copies are not accepted).

FORMS REQUIRED:

-- Two (2) valid, unexpired forms of identification.

-- Marriage certificate.

-- Driver's license and Social Security card (SSN) (If your SS card has the maiden name, the spouse will be added under that name).

-- Divorce decree (if the service member was previously married).

FORMS REQUIRED:

-- Social Security card original or certified true copy.

-- Birth Certificate original OR certified true copy OR Certificate of Live Birth authenticated by a physician or authorized personnel from a U.S. hospital or military treatment facility.

-- Voluntary Acknowledgement of Paternity (VAP) is required if no spouse is in DEERs.

FORMS REQUIRED:

-- Marriage Certificate original or certified true copy.

-- Social Security card original or certified true copy.

-- Birth Certificate original OR certified true copy OR Certificate of Live Birth authenticated by a physician or authorized personnel from a U.S. hospital or military treatment facility. 

-- Voluntary Acknowledgement of Paternity (VAP) is required if no spouse is in DEERs.

-- Two (2) valid, unexpired forms of identification.

-- Medicare Part A & B card (Must be enrolled in both A and B to be eligible for TRICARE for Life).

-- Two (2) valid, unexpired forms of identification.

-- PLEASE check with your MP-ICAM/MPAS Agent to double check that your contract date has been updated before requesting a renewal.

Yes, once you receive your Medicare A and B cards, you can renew your ID to obtain an indefinite card, provided you are at least 65 years old.

Yes. Bring the death certificate (in case it is not updated in DEERS). These members can utilize walk-in hours for this service. They will then become their own sponsor.

Monday: 0730-1500
Tuesday: 0730-1500
Wednesday: 0730-1500
Thursday: 0730-1200
Friday: 0730-1500

We close at 1200 every Thursday for training.

Please note: the ID Card office will be closed to all customers on all federal holidays and AETC Family Days.

1 APPOINTMENT = 1 ID Card OR 2 USIDs (dependents, retirees, and DAVs). If additional ID Cards are needed, you must schedule a separate appointment for each additional card. Due to our high volume of customers, NO EXCEPTIONS will be made.

NOTE: Appointments are ONLY for issuance of ID cards and DEERs record updates.

Click HERE to make an appointment.

-- Monday, Tuesday, Wednesday, and Friday from 7:30 a.m. to 2:30 p.m. OR until we reach capacity.

-- Thursday from 7:30 – 11:30 a.m. OR until we reach capacity.

-- WALK-INS ARE ON FIRST COME FIRST SERVE. MILITARY MEMBERS IN UNIFORM HAVE PRIORITY.

-- MEMBERS WILL BE VERIFIED AND SIGN IN ON THE KIOSK UPON ARRIVAL TO THE FACILITY.   EXPECT LONGER THAN NORMAL WAIT TIMES DUE TO CUSTOMER VOLUME

We offer the following online services: dependent/retiree/DAV and renewals. The dependent(s) must already be enrolled in DEERS and was verified by the sponsor on a DD form 1172 within the past 90 days. The request is not to replace a lost, stolen, or missing ID card. Children enrolling as full-time students or qualify for permanent “incap” must apply in person and are not eligible. The ID Card will be ready for pickup within five (5) business days. Please do not contact us prior to five (5) business days to check the status of your packet. For additional information and resources  on USID cards, please email 802fss.fsmps.idcard@us.af.mil.

Monday: 0730-1500
Tuesday: 0730-1500
Wednesday: 0730-1500
Thursday: 0730-1500
Friday:  0730-1200

We close at 1200 every Friday for training.

Please note: the ID Card office will be closed to all customers on all federal holidays and AETC Family Days.

1 APPOINTMENT = 1 ID Card OR 2 USIDs (Dependents, retirees, and DAVs). If additional ID cards are needed, you must schedule a separate appointment for each additional card. Due to our high volume of customers, NO EXCEPTIONS will be made.

NOTE: Appointments are ONLY for issuance of ID cards and DEERs record updates.

Click HERE to make an appointment.

Monday through Thursday: 0730 - 1430 OR until we reach capacity.

Friday: 0730 - 1130 OR until we reach capacity.

WALK-INS ARE ON FIRST-COME, FIRST-SERVE BASIS. MILITARY MEMBERS IN UNIFORM HAVE PRIORITY.

MEMBERS WILL BE VERIFIED AND SIGN IN ON THE KIOSK UPON ARRIVAL TO THE FACILITY.  EXPECT LONGER THAN NORMAL WAIT TIMES DUE TO CUSTOMER VOLUME.

We offer the following online services: dependent/retiree/DAV and renewals. The dependent(s) must already be enrolled in DEERS and was verified by the sponsor on a DD form 1172 within the past 90 days. The request is not to replace a lost, stolen, or missing ID card. Children enrolling as full-time students or qualify for permanent “incap” must apply in person and are not eligible. The ID Card will be ready for pickup within five (5) business days. Please do not contact us prior to five (5) business days to check the status of your packet. For additional information and resources  on USID cards, please email 802fss.fsmps.idcard@us.af.mil.

Monday: 0730-1500
Tuesday:  0730-1500
Wednesday: 0730-1500
Thursday:  0730-1500  (Designated for walk-ins ONLY, no appointments)
Friday:  0730-1200

We close at 1200 every Friday for training.

Please note: the ID Card office will be closed to all customers on all federal holidays and AETC Family Days.

1 APPOINTMENT = 1 ID Card OR 2 USIDs (Dependents, Retirees, and DAVs). If additional ID cards are needed, you must schedule a separate appointment for each additional card. Due to our high volume of customers, NO EXCEPTIONS will be made.

NOTE: Appointments are ONLY for issuance of ID cards and DEERs record updates.

Click HERE to make an appointment.

Monday- Thursday: 0730 - 1430 OR until we reach capacity.

Friday 0730 – 1130 OR until we reach capacity.

WALK-INS ARE ON A FIRST-COME, FIRST-SERVE BASIS. MILITARY MEMBERS IN UNIFORM HAVE PRIORITY.

MEMBERS WILL BE VERIFIED AND SIGN IN AT  THE FRONT DESK UPON ARRIVAL TO THE FACILITY.   EXPECT LONGER THAN NORMAL WAIT TIMES DUE TO CUSTOMER VOLUME.

We offer the following online services: dependent/retiree/DAV and renewals. The dependent(s) must already be enrolled in DEERS and was verified by the sponsor on a DD Form 1172 within the past 90 days. The request is not to replace a lost, stolen, or missing ID card. Children enrolling as full-time students or qualify for permanent “incap” must apply in person and are not eligible. The ID Card will be ready for pickup within seven (7) business days. Please do not contact us prior to seven (7) business days to check the status of your packet. For additional information and resources  on USID cards, please email 802fssol-b.customersup@us.af.mil.