The Retiree Activities Office (RAO) is the base level component of the Air Force Retiree Council. The RAO is a liaison to the military retiree community in San Antonio and the surrounding area. They provide answers to a host of questions and/or points of contact.

Joint Base San Antonio-Randolph Retiree Activities Office (RAO)
Phone: 210-652-6880/210-652-5778/DSN 487
Toll Free: 1-877-282-2441
Email: rao.randolph@us.af.mil
Location: Pitsenbarger Hall, 550 D Street East, building 399, room 104, JBSA-Randolph, Texas 78150
Customer Service Hours: Monday - Friday, 9 a.m. to 3 p.m.

Joint Base San Antonio-Lackland Retiree Activities Office (RAO)
Phone: 210-671-9204
Email: 802FSS.rao.lackland@us.af.mil
Location: 1561 Stewart Street, building 5616, room 127 (Located in the JBSA-Lackland ID Card Section), JBSA-Lackland, Texas 78236 
Customer Service Hours: Monday, Tuesday, Thursday - 9 a.m. to noon

The Army Retirement Services Office (RSO) assists, informs and prepares Soldiers and their family members in the transition to retirement, and keeps retirees up to date on rights, benefits and privileges after retirement, and assists with Retiree death notifications and survivor benefits.

Joint Base San Antonio-Fort Sam Houston Retirement Services Office (RSO)
Phone: 210-221-9004/210-221-9793/DSN 471-9004/DSN 471-9793
Email: 802FSS.JBSARSO.JBSARetSvc@us.af.mil
Location: Joint Personnel Processing Center, 2400 Jessup Road, building 4026, room 109, JBSA-Fort Sam Houston, Texas 78234
Customer Service Hours: Monday, Tuesday, Wednesday, Friday - 7:30 a.m. to 3 p.m.
Thursdays - 7:30-11 a.m. (Closed Thursday afternoons)

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