Joint Base San Antonio

Ask Away, JBSA connects you with the command team

JBSA is a Beast and sometimes it’s hard to navigate the resources we have for our service members and families. Do you have a question you think only the boss can answer? https://www.jbsa.mil/News/News/Article/4088748/ask

Submit requests to 502d Air Base Wing public affairs offices through the PA Productivity Portal

The 502d Air Base Wing Public Affairs offices throughout Joint Base San Antonio are using the PA Productivity Portal, or P3, to submit work orders for photographic, video, audio, graphics, and editorial support. These services can now be requested at https://safpa.appianportalsgov.com/request/page/request. https://www.jbsa.mil/News/News/Article/3390031/sub

'Community Connection' events strengthen community bonds, build connections

One of the ways the Air Force encourages Airmen and families to maintain social fitness is through participation in events like "Community Connection" and local town halls. https://www.jbsa.mil/News/News/Article/4263069/com

Geospatial collaboration strengthens security cooperation in Western Hemisphere

Soldiers from U.S. Army South conducted a geospatial subject matter expert exchange with members of the Colombian and Peruvian armies from July 22-24 as part of an agreed-to action with the Colombian army. https://www.jbsa.mil/News/News/Article/4257356/geo

USAISR partnering on imaging technology for improving hemorrhage triage

Uncontrolled blood loss from traumatic injury is the leading cause of preventable death on the battlefield, which makes prompt and accurate triage essential for maximizing warfighter survival. https://www.jbsa.mil/News/News/Article/4260717/usa

The hidden danger: intersections and emergency vehicles

The consequences of inattention, impatience, or law violations at intersections can be catastrophic, particularly when collisions involve fire trucks and other emergency responders. https://www.jbsa.mil/News/News/Article/4238263/the

Air Force Accessions Center welcomes new commander

The Air Force Accessions Center held a change of command ceremony at Joint Base San Antonio-Randolph on July 18, 2025, as Brig. Gen. Jeffrey Nelson assumed command from Brig. Gen. Christopher Amrhein. https://www.jbsa.mil/News/News/Article/4258285/air

For USAISR Burn Flight Team, training and education are part of the mission

Since its founding in 1951, the U.S. Army Institute of Surgical Research Burn Flight Team has conducted aeromedical evacuations for thousands of burn patients around the world. https://www.jbsa.mil/News/News/Article/4259633/for

Bring your smile and your camera! JBSA sets up self-help portrait stations

The 502d Air Base Wing Public Affairs office — which serves Joint Base San Antonio-Fort Sam Houston, JBSA-Lackland and JBSA-Randolph — now offers a new self-help portrait station featuring an American flag backdrop. https://www.jbsa.mil/News/News/Article/4254933/bri

METC, partners get realistic dementia experience

Thirty volunteers assigned to the Medical Education and Training Campus, Defense Medical Readiness Training Institute, Navy Medicine Training Support Command, 32d Medical Brigade, and the U.S. Army Medical Center of Excellence recently had the opportunity to personally experience the daily challenges that cognitively impaired people face by participating in an innovative, immersive dementia simulation presented by a team from the Veterans Health Administration. https://www.jbsa.mil/News/News/Article/4266050/met

Managing travel cards during transitions out of DOD

It is crucial that cardholders and agency program coordinators, or APCs, properly manage Government Travel Charge Cards, or GTCC, when employees transition out of the Department of Defense. https://www.jbsa.mil/News/News/Article/4260598/man

New 988 Suicide & Crisis Lifeline offers easier option for emergency care

A new 988 telephone number became operational July 16, designated as the new three-digit dialing code that routes callers to the National Suicide Prevention Lifeline. http://www.jbsa.mil/News/News/Article/3100501/new-

Calling 911 From A Cell Phone On JBSA

When calling 911 from a cell phone on JBSA, please remember to immediately tell the 911 dispatcher you are on JBSA and provide the installation information for where you need assistance, i.e. "I am located on" JBSA-Randolph, JBSA-Fort Sam Houston, JBSA-Lackland, JBSA-Camp Bullis, etc.

Download the JBSA Connect App

The new Joint Base San Antonio smartphone app is designed to provide quick access to installation information and resources. http://www.jbsa.mil/News/News/Article/3600630/jbsa

Helpful Links

Base Alert Info
- For inclement weather notifications and current, automated information on base operating status during a natural disaster, crisis or emergency, call the Straight Talk line: 210-466-4630. Or visit https://www.jbsa.mil/Information/JBSA-Base-Status/
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- You can also check the JBSA Facebook page for updated announcements at www.facebook.com/JointBaseSanAntonio
- Weather Conditions
- Local Traffic Cameras
Gate Hours
JBSA Hotlines
- DOD Safe help line: 887-995-5247
- Suicide Prevention: 988 or 1-800-273-8255
- Sexual Assault Hotline: 210-808-7272
- Domestic Abuse Hotline: 210-367-1213
- Duty Chaplain: 210-221-9363
Directory Assistance
- Automated telephone directory
  - JBSA-Fort Sam Houston, 210-221-1211
  - JBSA-Randolph, 210-652-1110
  - JBSA-Lackland, 210-671-1110
ID cards
SECURITY FORCES/SAFETY/FIRE
PUBLIC AFFAIRS
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Medical
Brooke Army Medical Center
Wilford Hall Ambulatory Surgical Center
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COMMUNITY Support
- Military & Family Support Resources
Chaplain Services
VOLUNTEER RESOURCES
BASIC MILITARY TRAINING INFORMATION

JBSA Latest News

Hegseth calls for anti-drone task force

An aerial view of the Pentagon, May 11, 2021.

Sept. 2, 2025 - Defense Secretary Pete Hegseth announced Aug. 28 that he has directed Army Secretary Daniel P. Driscoll to formally establish a joint, interagency task force to counter hostile unmanned aerial systems, commonly referred to as...

Building stronger leaders through conflict resolution

Aug. 28, 2025 - Conflict at JBSA is no longer viewed as a disruption, but as an essential leadership tool for mission success. The base hosted the Strength Through Unity Tour, a Department of the Air Force initiative, June 9–13 at JBSA-Fort...

Army explores housing solutions to boost readiness, quality of life

David Dentino, Deputy Assistant Secretary of the Army for Installations, Housing and Partnerships, visited Fort Belvoir to discuss housing with representatives of The Michaels Organization, July 18. Dentino and acting assistant Secretary of the Army for Installations, Energy and Environment, Jeff Waksman recently hosted the 2025 Privatized Housing Council Aug. 12-13 in Arlington, Virginia. (Paul Lara)

Aug. 27, 2025 - To further improve the living standards for Soldiers and their families, Army leaders met with industry housing partners during the 2025 Privatized Housing Council Aug. 12-13 in Pentagon City...

PISAJ 21 conclude after 12 days of senior NCO leadership instruction

Command Sgt. Maj. Eric Olsen, senior enlisted advisor for U.S. Army South, responds to a question from a Programa Integral para Suboficiales de Alta Jerarquía (PISAJ) 21 participant during a senior enlisted advisor leadership panel at the Noncommissioned Officer Leadership Center of Excellence, Fort Bliss, Texas, Aug. 18, 2025. PISAJ is a biannual, partner nation-funded initiative aligned with U.S. Southern Command’s Theater Campaign Plan and directly supports the Colombian army’s transformation to align its noncommissioned officer corps with globally recognized standards. (U.S. Army photo by Staff Sgt. Joshua Taeckens) (Photo Credit: Sgt. Joshua Taeckens)

Aug. 27, 2025 - The 21st iteration of the Programa Integral para Suboficiales de Alta Jerarquía (PISAJ) came to a close Aug. 22, 2025, at the U.S. Army Sergeants Major Academy, wrapping up nearly two weeks of shared learning and...

Army’s new cyber advisor sets tone for priorities

Brandon Pugh, left, Principal Cyber Advisor to the Secretary of the Army, spoke in a fireside chat at TechNet Augusta 2025 to discuss the leveraging of cyber capabilities, AI, and public-private partnerships to modernize the force, enhance expeditionary cyber operations, and defend critical infrastructure. The Army is undergoing a once in a generation transformation to meet the threat of the modern and future battlefield. (Courtesy photo)

Aug. 27, 2025 - Bringing innovative technologies to Soldiers and incorporating next generation software and capabilities will be among the priorities of the Army’s new top cyber strategist...

Army's NCO Guide update published

Aug. 27, 2025 - Recently updated TC 7-22.7, The NCO Guide has been streamlined and modernized to better equip Army NCOs for current and future challenges. The NCOLCoE condensed the guide from nine to five focused chapters centered on core...

Unlock your health by understanding the TRICARE Prime referral process

If you have TRICARE Prime, having a referral can reduce your out-of-pocket expenses. Referrals can also help reduce the time you need to wait to get specialty care.

Aug. 26, 2025 - Do you have TRICARE Prime? If so, you likely get most of your routine health care from your primary care manager. But sometimes, you may need specialty care that your PCM can’t provide. This is when your PCM will give you a...

Contact the AFOSI or the Base Defense Operations Centers
24 hours a day.
If you have an emergency, please dial 911.
• JBSA-Fort Sam Houston OSI: 210-295-0594;
BDOC: 210-221-2244
• JBSA-Lackland OSI: 210-671-9465; BDOC: 210-671-2018
• JBSA-Randolph OSI: 210-652-1400; BDOC: 210-652-5700

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