OFFICE HOURS:
JBSA-Fort Sam Houston: 
Monday-Wednesday, Friday, 7:30 a.m. to 3 p.m. 
Thursday, 7:30 a.m. to noon
JBSA-Lackland: 
Monday-Thursday, 7:30 a.m. to 3 p.m. 
Friday, 7:30 a.m. to noon
JBSA-Randolph: 
Monday-Thursday, 7:30 a.m. to 3 p.m. 
Friday, 7:30 a.m. to noon

PHONE:
JBSA-Fort Sam Houston: 210-221-0415 
JBSA-Lackland: 210-671-3303, option 1
JBSA-Randolph: 210-652-3036

 ORG BOX EMAIL:  
JBSA-Fort Sam Houston: 802fss.fsps.fsh-id-cards@us.af.mil
JBSA-Lackland: 802fss.fsmps.idcard@us.af.mil

JBSA-Randolph: 802fssol-b.customersup@us.af.mil

LOCATIONS: 
JBSA-Fort Sam Houston: 2410 Jessup Road
JBSA-Lackland: 1561 Stewart Street
JBSA-Randolph: 550 D Street East

 FEEDBACK:
 ICE Comments

Did you know you can renew your eligible dependent's ID Card online? 
Sponsors can now renew their eligible dependent's ID Card online and have it mailed directly to them without having to visit an ID Card office. Click HERE for more information.

BOOKING AN APPOINTMENT:

Scheduling and booking your appointment is now easier than ever. To schedule your next appointment with a JBSA FSS ID card facility, please click on one the links below:
JBSA-FORT SAM HOUSTON
JBSA-LACKLAND
JBSA-RANDOLPH