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Army & Air Force Exchange Service extends refund policy amid COVID-19 pandemic
April 17, 2020 — For military shoppers who need to make a return but are hesitant to visit a store during the COVID-19 pandemic, the Army & Air Force Exchange Service is extending its return policy. All purchases made since March 16, 2020, are eligible for returns through July 1, 2020... MORE

AAFES encourages customers to limit cash purchases to help fight spread of COVID-19
March 25, 2020 — The Army & Air Force Exchange Service is enlisting the help of military shoppers in its fight to protect warfighters, families and installation communities from the global spread of COVID-19... MORE

Let JBSA Exchanges do the shopping with ‘Buy Online, Pick Up in Store’ service
March 24, 2020 — For those Joint Base San Antonio-Fort Sam Houston, JBSA-Lackland and JBSA-Randolph service members and families contending with the social distancing challenges of COVID-19, leveraging their Exchange benefit is made easier with the Army & Air Force Exchange Service’s “Buy Online, Pick Up in Store” service... MORE

Disabled veterans, certain caregivers can shop in-store at JBSA Exchanges starting Jan. 1
December 26, 2019 — Starting Jan. 1, 2020, the Exchange will welcome home disabled veterans, Purple Heart recipients and certain caregivers with in-store shopping privileges... MORE

The Departments of Defense and Veterans Affairs combined efforts to allow Commissary and Exchange use beyond its current patron base. Starting Jan. 1, 2020, Purple Heart recipients, former prisoners of war, all service-connected disabled veterans and caregivers enrolled in the VA's Comprehensive Assistance for Family Caregivers program will be permitted to shop there.