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NEWS | March 24, 2020

Let JBSA Exchanges do the shopping with ‘Buy Online, Pick Up in Store’ service

By Army & Air Force Exchange Service Public Affairs Army & Air Force Exchange Service Public Affairs

For those Joint Base San Antonio-Fort Sam Houston, JBSA-Lackland and JBSA-Randolph service members and families contending with the social distancing challenges of COVID-19, leveraging their Exchange benefit is made easier with the Army & Air Force Exchange Service’s “Buy Online, Pick Up in Store” service.

Military shoppers can go to, click on what they need and select the “Pick Up in Store” option. The JBSA Exchanges will contact shoppers when their order is ready to be picked up at the Customer Service desk.

“’Buy Online, Pick Up in Store’ adds convenience and saves shoppers time at no extra cost,” said Rick Evans, JBSA-Lackland Exchange Manager. “While some products may be subject to rationing or temporarily unavailable during the COVID-19 pandemic, the ability to order online and pick up at the store helps reduce time spent shopping to better protect the community.” offers more than 2 million items and military-exclusive pricing – tax free. One hundred percent of Exchange earnings, including those from online purchases, support warfighters and their families through military quality-of-life programs and improving the customer shopping experience.

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