Studio official portraits are by appointment only and only authorized for members assigned to JBSA. 

Members Authorized for Official Photo Portraits & Full Length Photos: Military Officers, E-6 and Above, Quarter Award Winner - not nominees, Annual Award at the Group Level and above, Military Instructors, Patient Advocates, Base Legal Personnel, Additional Duty Representative, Special Duty Applications

All other requests must send an email to their assigned base PA office with justification for approval.

Walk-ins are not permitted.

DA Photos are only available at JBSA-Fort Sam Houston. Guard and Reserve Soldiers must go to the Army VIOS website to schedule an appointment. Guard and Reserve Soldiers on active duty must bring a copy of their active-duty orders to their appointment.

To schedule at studio appointment:

JBSA-Lackland: https://lacklandphoto5747.setmore.com/ 

JBSA-Randolph:  http://www.randolphphoto.setmore.com 

JBSA-Ft. Sam Houston: fortsamhoustonphoto.setmore.com 

(Best if accessed from non-government computer)

 *For passports, an authorized passport agent from the base Passport Office must sign the AF833

The photo lab provides a wide range of photographic services, including printing, studio, on-location and documentation and digital imaging.  Turnaround times vary with production requirements but most products are produced normally within three to five working days.

Award Ceremonies
Retirements
Promotion Ceremonies 
Group Photos 
Event Photography 

If a photographer is unavailable for your event a small digital auto-focus self-help camera is available for official use, on a first-come first -served basis. The photo lab can process your events official photos. 

For multimedia requests, please complete AF Form 833, and email to the proper location.
To submit an article suggestion, email information to the PA office in closest relation to subject.
To submit a marquee request, complete the Marquee Request Form, and email to the proper PA office.

Although we are customer-oriented service, there are limits to the products and services we can provide due to AFI 35-109, public law and local policy.

1. Souvenirs, personal gifts, mementos, scrapbooks, farewell gifts, office pictures and other items for personal use are unauthorized. Chain of command prints below Squadron Commander are not authorized.
2. PA resources are not authorized to document farewell parties or social events unless certified as newsworthy or have historical value.
3. PA resources are not authorized to create products used for entertainment during farewell parties or social events.
4. Copyrighted materials cannot be reproduced without permission of the copyright holder, unless cleared in writing as "fair use" by the legal office.
5. PA imagery is not altered IAW DODI 5040.05, Alteration of Official DOD imagery unless exempted.
6. Use of PA for MWR programs and other activities that involve revenue generating activities is not authorized.

The Graphics staff provides expertise in original conceptions for all your graphics needs, and can also enhance customers' artwork.

Examples of desktop publishing services provided include:
Scan and copy photographic images and artwork
Transfer images electronically
Convert slide and images to various file formats (jpeg, tif, psd, eps, pcx, and gif)
Photo CD imaging--scan/write images, text, graphics to compact disc
Print images/graphics and photography from 2in. x 2in. to 40in. x 60in.

Graphic Self-Help Services

Retirement Certificates:
Certificate of Appreciation Template
Certificate of Service Template
Certificate Printer Set-up Instructions
 

Joint Base San Antonio Graphics:

JBSA-Fort Sam Houston: 210-221-5453
JBSA-Randolph: 210-652-5143