Joint Base San Antonio

Ask Away, JBSA connects you with the command team

JBSA is a Beast and sometimes it’s hard to navigate the resources we have for our service members and families. Do you have a question you think only the boss can answer? https://www.jbsa.mil/News/News/Article/4088748/ask

Submit requests to 502d Air Base Wing public affairs offices through the PA Productivity Portal

The 502d Air Base Wing Public Affairs offices throughout Joint Base San Antonio are using the PA Productivity Portal, or P3, to submit work orders for photographic, video, audio, graphics, and editorial support. These services can now be requested at https://safpa.appianportalsgov.com/request/page/request. https://www.jbsa.mil/News/News/Article/3390031/sub

'Community Connection' events strengthen community bonds, build connections

One of the ways the Air Force encourages Airmen and families to maintain social fitness is through participation in events like "Community Connection" and local town halls. https://www.jbsa.mil/News/News/Article/4263069/com

Geospatial collaboration strengthens security cooperation in Western Hemisphere

Soldiers from U.S. Army South conducted a geospatial subject matter expert exchange with members of the Colombian and Peruvian armies from July 22-24 as part of an agreed-to action with the Colombian army. https://www.jbsa.mil/News/News/Article/4257356/geo

USAISR partnering on imaging technology for improving hemorrhage triage

Uncontrolled blood loss from traumatic injury is the leading cause of preventable death on the battlefield, which makes prompt and accurate triage essential for maximizing warfighter survival. https://www.jbsa.mil/News/News/Article/4260717/usa

The hidden danger: intersections and emergency vehicles

The consequences of inattention, impatience, or law violations at intersections can be catastrophic, particularly when collisions involve fire trucks and other emergency responders. https://www.jbsa.mil/News/News/Article/4238263/the

Air Force Accessions Center welcomes new commander

The Air Force Accessions Center held a change of command ceremony at Joint Base San Antonio-Randolph on July 18, 2025, as Brig. Gen. Jeffrey Nelson assumed command from Brig. Gen. Christopher Amrhein. https://www.jbsa.mil/News/News/Article/4258285/air

For USAISR Burn Flight Team, training and education are part of the mission

Since its founding in 1951, the U.S. Army Institute of Surgical Research Burn Flight Team has conducted aeromedical evacuations for thousands of burn patients around the world. https://www.jbsa.mil/News/News/Article/4259633/for

Bring your smile and your camera! JBSA sets up self-help portrait stations

The 502d Air Base Wing Public Affairs office — which serves Joint Base San Antonio-Fort Sam Houston, JBSA-Lackland and JBSA-Randolph — now offers a new self-help portrait station featuring an American flag backdrop. https://www.jbsa.mil/News/News/Article/4254933/bri

METC, partners get realistic dementia experience

Thirty volunteers assigned to the Medical Education and Training Campus, Defense Medical Readiness Training Institute, Navy Medicine Training Support Command, 32d Medical Brigade, and the U.S. Army Medical Center of Excellence recently had the opportunity to personally experience the daily challenges that cognitively impaired people face by participating in an innovative, immersive dementia simulation presented by a team from the Veterans Health Administration. https://www.jbsa.mil/News/News/Article/4266050/met

Managing travel cards during transitions out of DOD

It is crucial that cardholders and agency program coordinators, or APCs, properly manage Government Travel Charge Cards, or GTCC, when employees transition out of the Department of Defense. https://www.jbsa.mil/News/News/Article/4260598/man

New 988 Suicide & Crisis Lifeline offers easier option for emergency care

A new 988 telephone number became operational July 16, designated as the new three-digit dialing code that routes callers to the National Suicide Prevention Lifeline. http://www.jbsa.mil/News/News/Article/3100501/new-

Calling 911 From A Cell Phone On JBSA

When calling 911 from a cell phone on JBSA, please remember to immediately tell the 911 dispatcher you are on JBSA and provide the installation information for where you need assistance, i.e. "I am located on" JBSA-Randolph, JBSA-Fort Sam Houston, JBSA-Lackland, JBSA-Camp Bullis, etc.

Download the JBSA Connect App

The new Joint Base San Antonio smartphone app is designed to provide quick access to installation information and resources. http://www.jbsa.mil/News/News/Article/3600630/jbsa

Helpful Links

Base Alert Info
- For inclement weather notifications and current, automated information on base operating status during a natural disaster, crisis or emergency, call the Straight Talk line: 210-466-4630. Or visit https://www.jbsa.mil/Information/JBSA-Base-Status/
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- You can also check the JBSA Facebook page for updated announcements at www.facebook.com/JointBaseSanAntonio
- Weather Conditions
- Local Traffic Cameras
Gate Hours
JBSA Hotlines
- DOD Safe help line: 887-995-5247
- Suicide Prevention: 988 or 1-800-273-8255
- Sexual Assault Hotline: 210-808-7272
- Domestic Abuse Hotline: 210-367-1213
- Duty Chaplain: 210-221-9363
Directory Assistance
- Automated telephone directory
  - JBSA-Fort Sam Houston, 210-221-1211
  - JBSA-Randolph, 210-652-1110
  - JBSA-Lackland, 210-671-1110
ID cards
SECURITY FORCES/SAFETY/FIRE
PUBLIC AFFAIRS
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Brooke Army Medical Center
Wilford Hall Ambulatory Surgical Center
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- Military & Family Support Resources
Chaplain Services
VOLUNTEER RESOURCES
BASIC MILITARY TRAINING INFORMATION

JBSA Latest News

How TRICARE covers breastfeeding supplies and services

You have options for the types of breastfeeding supplies and services you get and how you get them. TRICARE covers these items and services for all TRICARE-eligible female beneficiaries who are at least 27 weeks pregnant.

Aug. 21, 2025 - Are you pregnant or did you recently have a baby? TRICARE covers certain breast pumps and supplies and breastfeeding counseling at no cost for new mothers...

TRICARE medical vs. dental coverage: Understanding key differences

In some cases, TRICARE medical coverage includes limited dental care known as adjunctive dental care. Adjunctive dental care is treatment you need to support a covered medical condition, injury, or disease. This is different from routine or restorative dental work.

Aug. 21, 2025 - When you need care for your mouth, jaw, or teeth, you may have questions about whether you should use your TRICARE medical or dental plan. Knowing when to use your medical or dental coverage helps avoid unnecessary costs or...

Thai Royal Air Force Nurses introduced to PINC at NAMRU San Antonio

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON – (Aug. 14, 2025) – Dr. Darrin Frye, chief science director, Naval Medical Research Unit (NAMRU) San Antonio, gives a tour of research facilities to flight nurses from the Royal Thai Air Force at the Battlefield Health and Trauma Research Institute. The nurses visited medical commands within Joint Base San Antonio to enhance their nursing knowledge and skills to include advancing quality of nursing practice related to disease management. Navy Medicine Research & Development (NMR&D) contributes directly to positive working relationships with partner nation militaries, keeping the scope of Department of Defense capabilities wide, and at the ready, to address emerging threats aboard. NAMRU San Antonio, part of NMR&D, conducts gap-driven combat casualty care, craniofacial, and directed energy research in support of Navy, Marine Corps and joint U.S. warfighter health readiness and lethality while engaged in routine and expeditionary operations. (U.S. Navy photo by Burrell Parmer, NAMRU San Antonio Public Affairs/Released)

Aug. 21, 2025 - During a visit to the Battlefield Health and Trauma Research Institute, flight nurses from the Royal Thai Air Force received an education on the Preparatory Iraqi Nursing Course. or PINC, by Dr. Darrin Frye, chief science...

Strategic Preparedness: Civilian readiness powers Air and Space Forces superiority

Aug. 21, 2025 - DAF civilian developmental opportunities advance strategic thinking, decisiveness, interpersonal skills and innovation, fostering a cadre of civilian leaders capable of guiding the Air and Space Forces into the future...

Army housing tenant survey informs Army action plans

Crews work on Army Family Housing construction at the Wetzel Housing Area in Baumholder, Germany March 28, 2025, while progress on nearby Baumholder Elementary School is visible in the distance. The U.S. Army Corps of Engineers, Europe District is managing construction of the projects in close coordination with German construction partners, U.S. Army Garrison Rheinland-Pfalz and in the case of the school also the Department of Defense Education Activity. (U.S. Army photo by Stephanie Logue)

Aug. 20, 2025 - The results of the Fiscal Year 2025 Army Housing Tenant Satisfaction Survey are in...

Army seeks candid unit level feedback with newly launched climate survey campaign

Command Sergeant Major of the Army Reserve, Command Sgt. Maj. Gregory Betty, visited soldiers assigned to 310th Engineer Company and 814th Engineer Company, 11th Engineer Battalion, 2nd Infantry Division, at a training area in South Korea, March 15, 2025. Betty’s visit to reservist units in Korea demonstrated the Army Reserve’s strength through its emphasis on building combat-ready Soldiers and Formations; mobilizing and deploying on time and at scale; adapting, transforming and modernizing; and investing in our Soldiers, Civilians, and Families, by keeping the total force ready and integrated for any mission. (U.S. Army photo by Spc. Kelsey Kollar)

Aug. 20, 2025 - The Army launched its annual Defense Organizational Climate Survey campaign to gather valuable feedback from Soldiers and civilians about their unit or organization’s command climate, unit cohesion, and leadership...

Navy Lodge goes cashless as locations update payment method

Beginning Sept. 1, 2025, Navy Lodge locations will no longer accept cash or personal check for payment. Guests can still use a credit card and MILITARY STAR® Card as well as branded debit cards or gift cards to pay for their stay at a Navy Lodge.

Aug. 20, 2025 - Beginning Sept. 1, 2025, Navy Lodge locations will no longer accept cash or personal check for payment. Guests can still use a credit card and MILITARY STAR® Card as well as branded debit cards or gift cards to pay for their...

Contact the AFOSI or the Base Defense Operations Centers
24 hours a day.
If you have an emergency, please dial 911.
• JBSA-Fort Sam Houston OSI: 210-295-0594;
BDOC: 210-221-2244
• JBSA-Lackland OSI: 210-671-9465; BDOC: 210-671-2018
• JBSA-Randolph OSI: 210-652-1400; BDOC: 210-652-5700

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