Joint Base San Antonio

Ask Away, JBSA connects you with the command team

JBSA is a Beast and sometimes it’s hard to navigate the resources we have for our service members and families. Do you have a question you think only the boss can answer? https://www.jbsa.mil/News/News/Article/4088748/ask

Submit requests to 502d Air Base Wing public affairs offices through the PA Productivity Portal

The 502d Air Base Wing Public Affairs offices throughout Joint Base San Antonio are using the PA Productivity Portal, or P3, to submit work orders for photographic, video, audio, graphics, and editorial support. These services can now be requested at https://safpa.appianportalsgov.com/request/page/request. https://www.jbsa.mil/News/News/Article/3390031/sub

Joint Base San Antonio Airmen bring help, hope to flood-stricken Hill Country communities

In a display of service and compassion, members of the 33rd Cyberspace Operations Squadron, 59th Medical Wing and 502d Air Base Wing assisted on July 11 with flood relief operations in the Texas Hill Country, supporting efforts in the communities of Ingram and Hunt. https://www.jbsa.mil/News/News/Article/4246518/joi

U.S. Army Medical Center of Excellence welcomes new commander

The U.S. Army Medical Center of Excellence held a change of command ceremony on July 11, 2025, during which Brig. Gen. Clinton K. Murray relinquished command to Maj. Gen. Anthony L. McQueen at Joint Base San Antonio-Fort Sam Houston. https://www.jbsa.mil/News/News/Article/4246607/us-

The hidden danger: intersections and emergency vehicles

The consequences of inattention, impatience, or law violations at intersections can be catastrophic, particularly when collisions involve fire trucks and other emergency responders. https://www.jbsa.mil/News/News/Article/4238263/the

Dunn Dental Clinic reaches construction milestone with topping out ceremony

The 59th Medical Wing celebrated a major milestone in the construction of the new Dunn Dental Clinic with a topping-out ceremony July 16 at Joint Base San Antonio-Lackland. The $88 million facility will enhance dental care and training for Airmen, featuring state-of-the-art equipment, expanded capacity, and improved patient flow. https://www.jbsa.mil/News/News/Article/4248435/dun

688th Cyberspace Wing salutes their new commander

U.S. Air Force Col. Chantel Booker officially took command of the nation’s first cyberspace wing, taking the reins from 688th Cyberspace Wing Commander Col. Joshua Rockhill during the 688th CW change of command ceremony July 8, 2025. https://www.jbsa.mil/News/News/Article/4248324/688

433rd Airlift Wing revives Jeep Chief tradition with mentorship and legacy at the forefront

Members of the 433rd Airlift Wing’s senior enlisted corps gathered in the 433rd Aeromedical Evacuation Squadron building on July 12 to revive a time-honored Air Force tradition — the minting of a “Jeep Chief.” https://www.jbsa.mil/News/News/Article/4248961/433

T-7A Red Hawk endures ice, winds, sun in new phase of climate tests

A T-7A Red Hawk, the Air Force’s new trainer aircraft, completed a second round of extreme weather inside the 96th Test Wing’s McKinley Climatic Lab at Eglin Air Force Base, Florida, on June 17th, 2025. https://www.jbsa.mil/News/News/Article/4231618/t-7

From Mozambique to Moldova: DLIELC students inspire young minds

From wide-eyed, bushy-tailed lemurs to the sounds of hurried Portuguese with views of the Gomi Felaw snowy mountain tops and the bustling streets of Babylon, young minds were introduced to the world’s wonders during a visit from the Defense Language Institute English Language Center at Carson Elementary School in San Antonio recently. https://www.jbsa.mil/News/News/Article/4242715/fro

Local chefs visit executive mission aviator course for a ‘taste’ of Air Force dining

Restaurant chefs from a local upscale hotel visited the 344th Training Squadron recently to see culinary students put their skills to the test as part of the Executive Mission Aviator course. https://www.jbsa.mil/News/News/Article/4241737/loc

New 988 Suicide & Crisis Lifeline offers easier option for emergency care

A new 988 telephone number became operational July 16, designated as the new three-digit dialing code that routes callers to the National Suicide Prevention Lifeline. http://www.jbsa.mil/News/News/Article/3100501/new-

Calling 911 From A Cell Phone On JBSA

When calling 911 from a cell phone on JBSA, please remember to immediately tell the 911 dispatcher you are on JBSA and provide the installation information for where you need assistance, i.e. "I am located on" JBSA-Randolph, JBSA-Fort Sam Houston, JBSA-Lackland, JBSA-Camp Bullis, etc.

Download the JBSA Connect App

The new Joint Base San Antonio smartphone app is designed to provide quick access to installation information and resources. http://www.jbsa.mil/News/News/Article/3600630/jbsa

Helpful Links

Base Alert Info
- For inclement weather notifications and current, automated information on base operating status during a natural disaster, crisis or emergency, call the Straight Talk line: 210-466-4630. Or visit https://www.jbsa.mil/Information/JBSA-Base-Status/
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- You can also check the JBSA Facebook page for updated announcements at www.facebook.com/JointBaseSanAntonio
- Weather Conditions
- Local Traffic Cameras
Gate Hours
JBSA Hotlines
- DOD Safe help line: 887-995-5247
- Suicide Prevention: 988 or 1-800-273-8255
- Sexual Assault Hotline: 210-808-7272
- Domestic Abuse Hotline: 210-367-1213
- Duty Chaplain: 210-221-9363
Directory Assistance
- Automated telephone directory
  - JBSA-Fort Sam Houston, 210-221-1211
  - JBSA-Randolph, 210-652-1110
  - JBSA-Lackland, 210-671-1110
ID cards
SECURITY FORCES/SAFETY/FIRE
PUBLIC AFFAIRS
Resilience
Medical
Brooke Army Medical Center
Wilford Hall Ambulatory Surgical Center
Finance
- Air Force
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SAPR
COMMUNITY Support
- Military & Family Support Resources
Chaplain Services
VOLUNTEER RESOURCES
BASIC MILITARY TRAINING INFORMATION

JBSA Latest News

USAISR partnering on imaging technology for improving hemorrhage triage

Dr. Victor Convertino, second from right, works with colleagues to place monitors on a volunteer in the U.S. Army Institute of Surgical Research lower body negative pressure chamber to collect physiological data as part of a research protocol.

July 31, 2025 - Uncontrolled blood loss from traumatic injury is the leading cause of preventable death on the battlefield, which makes prompt and accurate triage essential for maximizing warfighter survival. A new technology that builds on...

Local Defense Health Network Central clinics among 'best of the best'

X-ray technician student Olivia Tucker at Bassett Army Community Hospital located in Fort Wainwright, Alaska, takes extra time to explain each step of 3-year-old Hazel’s cast removal to ease her fears and ensure that she feels safe before beginning medical care. Bassett was recently ranked number one for Primary Care Clinics in the Joint Outpatient Experience Survey.

July 31, 2025 - Patients have ranked 16 Defense Health Network Central clinics, providers and support staff as the "best of the best" in the Military Health System for patient experience and customer care, according to a recent Joint...

Managing travel cards during transitions out of DOD

July 31, 2025 - It is crucial that cardholders and agency program coordinators, or APCs, properly manage Government Travel Charge Cards, or GTCC, when employees transition out of the Department of Defense. Take these steps to help ensure a...

For USAISR Burn Flight Team, training and education are part of the mission

Members of the U.S. Army Institute of Surgical Research Burn Flight Team work with a U.S. Air Force Critical Care Air Transport team provide care to a simulated patient during a joint training exercise aboard a cargo aircraft.

July 30, 2025 - Since its founding in 1951, the U.S. Army Institute of Surgical Research Burn Flight Team has conducted aeromedical evacuations for thousands of burn patients around the world. Renowned for its ability to deploy a fully...

It’s a new day: Pilot survives fiery crash, flies again

Retired Army Master Sgt. Chris Hiatt walks with his wife, Angela Hiatt, at the U.S. Army Institute of Surgical Research Burn Center located within Brooke Army Medical Center, Joint Base San Antonio-Fort Sam Houston, Texas. Hiatt spent 68 days in the USAISR Burn Center during his recovery after his small plane crash landed and caught fire. (Courtesy Photo)

July 30, 2025 - On April 29, 2024, retired Army Master Sgt. Chris Hiatt was coming in for a routine landing at the Castroville Airport when something went terribly wrong...

Unlock your health: Check your TRICARE information in DEERS today

The Defense Enrollment Eligibility Reporting System is a database of active duty service members, veterans, and retirees. It also includes family members and others who are eligible for military benefits. DEERS shows if you and your family members are eligible for and enrolled in TRICARE benefits.

July 30, 2025 - When was the last time you looked to see if your information in the Defense Enrollment Eligibility Reporting System is up to date? If it’s been a while, it’s extremely important to take time and log in to DEERS to review or...

TRICARE logins: Know how to access portals, manage your benefit

Managing your TRICARE benefit means knowing which login to use—and when. While it may seem complex, you can always visit the TRICARE All Logins page to find the right access point. (U.S. Air Force photo by Airman Jaden Kidd)

July 29, 2025 - Whether you need to make an appointment, check a claim, or download forms, knowing where to log in can make using your TRICARE benefits easier. Today’s Military Health System relies on multiple online platforms — each with a...

Contact the AFOSI or the Base Defense Operations Centers
24 hours a day.
If you have an emergency, please dial 911.
• JBSA-Fort Sam Houston OSI: 210-295-0594;
BDOC: 210-221-2244
• JBSA-Lackland OSI: 210-671-9465; BDOC: 210-671-2018
• JBSA-Randolph OSI: 210-652-1400; BDOC: 210-652-5700

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