Members Authorized for Official Photo Portraits & Full Length Photos

- Military Officers

- E-6 and Above

- Quarter Award Winner - not nominees

- Annual Award at the Group Level and above

- Military Instructors

- Patient Advocates

- Base Legal Personnel

- Additional Duty Representative

- Special Duty Applications

All other requests must send an email to their assigned base PA office with justification for approval.

Please note: in regard to scheduling awards packages (portraits & full length photos), only official photos needed for selected candidates at the group level will be scheduled.

Studio official portraits are by appointment only and only authorized for members assigned to JBSA. 

Walk-ins are not permitted.

 *For passports, an authorized passport agent from the base Passport Office must sign the AF833.

JBSA-Lackland studio appointments: 

JBSA-Randolph studio appointments:  

(Best if accessed from non government computer)


Department of Army (DA) Photos & Official Portraits

DA Photos are only accomplished at the JBSA-Fort Sam Houston center.


Active-duty Soldiers assigned or TDY to the Joint Base San Antonio area requiring a DA photo must visit (best accessed from a personal computer or mobile device) to schedule an appointment.


Guard and Reserve Soldiers must go to the Army VIOS website to schedule an appointment. Guard and Reserve Soldiers on active duty must bring a copy of their active-duty orders to their appointment.


Photos are strictly by appointment only and walk-in appointments ARE NOT available.


Customers should be ready to be photographed at your scheduled appointment time. Personnel arriving late for their appointment may be rescheduled.


Strict adherence to standards of dress and appearance is essential in achieving an excellent photograph. It's the customer's responsibility to ensure uniforms and clothing is correctly prepared. Please be sure awards and decorations are current and correct.


  • Photo Lab Services
    The photo lab provides a wide range of photographic services, including printing, studio, on-location and documentation and digital imaging.  Turnaround times vary with production requirements but most products are produced normally within three to five working days.

  • Some examples of photography services are:
  • Award ceremonies
  • Retirements
  • Promotion Ceremonies 
  • Group Photos 
  • Event Photography  

JBSA-Lackland photo requests should be submitted to:

If a photographer is unavailable for your event a small digital auto-focus self-help camera is available for official use, on a first-come first -served basis. The photo lab can process your events official photos.







The video services division provides documentary and production videos supporting operational, investigative, historical, senior leadership communication, mission awareness and news release.

Our services include:
· Video Productions (Training, Educational, Service Announcements)
· Video Documentation (Training, Educational, and one time occurrences)
· Broadcast News Stories

Video services can be requested using an
AF IMT 833. Support for multi-base, command, service or DOD-wide use requires further documentation and higher approval. Guidance and assistance in this process will be provided to the requestor.
Graphic Services

The Graphics staff provides expertise in original conceptions for all your graphics needs, and can also enhance customers' artwork.

Examples of desktop publishing services provided include:
· Scan and copy photographic images and artwork
· Transfer images electronically
· Convert slide and images to various file formats (jpeg, tif, psd, eps, pcx, and gif)
· Photo CD imaging--scan/write images, text, graphics to compact disc
· Print images/graphics and photography from 2in. x 2in. to 40in. x 60in.

Graphic Self-Help Services

We provide self-help equipment as follows:
· Still cameras

AF Form 833 must be received prior to any work being done.

Click the above link to submit your work order.

Multimedia Requests

For multimedia requests, please:
 Fill out 
AF Form 833

Click the location name below to e-mail your work order: 

JBSA-Fort Sam Houston
Phone: (210) 221-5453

Phone: (210) 671-2908

Phone: (210) 652-7506

JBSA-Fort Sam Houston DA Photos
Phone: (210) 221-5453

JBSA-Fort Sam Houston Graphics
Phone: (210) 221-5453

Unauthorized Use
Although we are customer-oriented service, there are limits to the products and services we can provide due to AFI 35-109, public law and local policy.

· Souvenirs, personal gifts, mementos, scrapbooks, farewell gifts, office pictures and other items for personal use are unauthorized. Chain of command prints below Squadron Commander are not authorized.

· PA resources are not authorized to document farewell parties or social events unless certified as newsworthy or have historical value.

· PA resources are not authorized to create products used for entertainment during farewell parties or social events.

· Copyrighted materials cannot be reproduced without permission of the copyright holder, unless cleared in writing as "fair use" by the legal office.

· PA imagery is not altered IAW DODI 5040.05, Alteration of Official DOD imagery unless exempted.

· Use of PA for MWR programs and other activities that involve revenue generating activities is not authorized.