To help mitigate the spread of COVID-19, we have instituted a “Mandatory Prescription Drop-Off, Pick-up, and Refill Call-in” procedures at all JBSA-Lackland pharmacies.
Pharmacy Tidbits to make your pharmacy experience a success.
1. If your doctor or nurse has called in your prescription it will NOT be ready until you activate the prescriptions. To activate the prescription you must call the pharmacy at 210-292-7970 or fill out DROP-OFF Form. Place DROP-OFF Form in drop box located at tent table out front of the WHASC building next to entrance A or in the WHASC atrium next to pharmacy near Hallway B.
2. Try to avoid Fridays they are usually extremely busy…may see long lines with increased time for service.
3. Pharmacy lunch schedule 11 a.m. - 2 p.m. ....may see long lines with increased time for service.
4. Use automated refill phone system to call in refills 210-292-9995 and allow 3 business days for processing.
Attention: All JBSA-Lackland Pharmacies are closed on weekends and Federal Holidays with Limited services available on AETC Family Days.
As always, if you have any questions regarding your prescriptions, please ask any one of the pharmacy staff. Thank you for your support and for choosing JBSA-Lackland as your pharmacy of choice.