Phone: Fort Sam Houston-(210) 221-0415
                  Lackland-(210) 671-6006
                  Wilford Hall-(210) 292-7144
                  Randolph-(210) 652-3036

• On-line ID Renewal Instructions

Sign & Save the forms below.

• Online Form 1172 (w/ Sponsor Signature)
  The 1172 website has a certificate error.  Please continue to the site by selecting “details” and then click “continue to website” The site is SAFE! 
  

• ID Renewal Application

Take a photo against a white background.

You can take a photo using your phone!

For additional information on photo guidelines please see instructions in step one.

   

Signed DD Form 1172

• e-ID Card Renewal Form
  
• Current Photo
  
• Two (2) Forms of ID

Option 1: If you have a CAC, please send required documents listed in Step 1 via AMRDEC using your respective MPS's org box listed below. Copy and paste the email address in the "to" box when prompted.

Option 2: If you do not have a CAC, please drop off all required documents listed in Step 1  to your local MPS.

• Fort Sam Houston:
  USAF.JBSA.502-ABW.MBX.502-FSS-MPS-CUSTOMER-SUPPORT@MAIL.MIL

• Lackland:
  802FSS.FSMPS.IDCard@us.af.mil

• Randolph:
  802FSSOL-B.CustomerSup@us.af.mil
  
    

ID cards can be picked up at requested location once you're notified they are ready (7-10 business days).  

Dependents must be present at pick up to sign for their card. You must bring the two forms of ID provided in the application.

Members are responsible for canceling online applications if individuals obtain a new ID card in person before the online application is processed. Not cancelling the online application will cause a second card to be created, invalidating the card picked up in person.