Updated as of 27 May
Online Services: The following online services will also resume on 17 May: Dependent/Retiree renewals, initial enrollment in DEERs, Replacement of lost/stolen Dep/Ret ID cards, Changes in affiliation (AD to Retired/Retired to 65/100% DAV/Age 21 to 23 full time student/Age 23 with Tricare young adult. As a reminder, the extension that was granted as a risk mitigation effort in light of COVID-19 in Sep 2020 to honor dependent/retiree ID cards will EXPIRE on 30 JUN 2021.
Additional Services: Walk-in & appointments are open for ALL services (CAC Services limited to those expiring within 30 days). NOTE: Should the office reach its in-person service capacity for the day, customers will be asked to return at a later date.
Appointments: RAPIDS appointment scheduler is open NOW for booking appointments starting on 17 May at the locations listed below via the following link: https://idco.dmdc.osd.mil/idco/locator. Extended hours for appointments ONLY are available (through 30 Jun) On Mondays & Wednesdays from 1600-1900 at all OLs to service ALL customers.