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Joint Base San Antonio
The Premier Installation In The Department Of Defense
Joint Base San Antonio
JBSA History & Fact Sheets
Gate Hours & Visitor Information
JBSA-Fort Sam Houston Visitor Info
JBSA-Randolph Visitor Info
JBSA-Lackland Visitor Info
JBSA Mold Remediation
Freedom of Information Act
Multimedia & Public Affairs
JBSA-Fort Sam Houston Chapel
Qualified Recycling Program
Fire Emergency Services
Fraud Waste and Abuse
JBSA Makes Cent$
JBSA Ride Share
802d Military Personnel Flight
Fort Sam MPS
Mental and Behavioral Health Services
Military Family Support
Military & Family Readiness
Force Support Squadron (MWR)
Vogel Resiliency Center
New Parent Support Program
Sexual Assault Prevention and Response
Special Victims Counsel
JBSA Army Substance Abuse Program
JBSA Army Wellness Center Services
The Things We Carry
R2 Performance Center
Retiree Activities Office
Bird/Wildlife Strike Hazard Information
Security & Threat Awareness
Drone Use on JBSA
Small Business Program
Survivor Outreach Services
Tenant feedback drives housing programs improvement
June 28, 2022
— Air Force housing program officials are analyzing data from the calendar year 2021 Department of Defense Annual Tenant Satisfaction Survey for trends and ways to improve the enterprise’s housing portfolio and tenant experience...
Air Force begins third-party inspections on privatized and government owned housing
May 31, 2022
— The Department of the Air Force is preparing to launch a new third-party inspection initiative to gather information on the current state of the service’s privatized and government owned housing inventory...
2020 successes set stage for continued housing improvements
February 24, 2021
— The Department of the Air Force's effort to improve housing programs for Airmen, Guardians and their families scored some major victories in 2020, but housing officials say there is still much work to be done...
Installation commanders key in privatized housing success
August 31, 2020
— Following full analysis and inputs from more than 45,000 residents, the Air Force's enterprise-wide effort to improve privatized housing program by actively engaging residents and families, and increasing installation commander input is showing positive results...
New incentive fee plan gives residents, commanders stronger role in housing programs
April 14, 2020
— The Air Force is negotiating with privatized housing owners on a Performance Incentive Fee plan aimed at improving customer service and strengthening the role of installation commanders in privatized housing program quality...
Air Force works with privatized housing project owners on emergency, urgent work orders
March 25, 2020
— With the evolving COVID-19 situation, privatized housing project owners have assured the Air Force that emergency and urgent work orders should and will continue to be addressed while routine maintenance has been temporarily suspended for many privatized projects...
Air Force Housing Helpline connects residents to support they seek
December 3, 2019
— The Air Force Civil Engineer Center Installations Directorate, which manages and executes the Air Force’s housing program, established a 24-hour helpline to address concerns raised regarding the military privatized housing program...
Air Force establishes 24/7 helpline to address housing concerns
May 1, 2019
— Residents of privatized housing on Air Force bases now have a 24/7 toll-free helpline to better assist with any housing concerns that they have not been able to resolve with their local privatized or government housing office, or housing chain of command. Representatives are now available seven days a week, 24 hours a day, toll-free at 1-800-482-6431...
Army to conduct survey gauging resident satisfaction with privatized housing
April 22, 2019
— The Army will conduct a Residential Communities Initiative resident satisfaction survey April 23 through May 24 to gather feedback about life in privatized housing. Housing residents at Joint Base San Antonio-Fort Sam Houston will be included in the survey...