JOINT BASE SAN ANTONIO-LACKLAND, Texas –
While walk-in services will no longer be available at local TRICARE Service Centers nationwide starting April 1, eligible beneficiaries now have access to a full range of services both on the web and by telephone.
With TRICARE's self service web options, available at http://www.tricare.mil, customers get access to a wide variety of online features designed to simplify life and help manage medical needs. Services include:
· Enroll in or purchase a plan · File or check a claim
· View referrals and prior authorizations · Find a doctor
· Change your primary care manager
· See what's covered · Compare plans · Manage prescriptions
Beneficiaries also have access to many self-service features at http://www.Humana-Military.com where customers can create accounts, make payments, chose a primary care provider, verify eligibility, and check on referrals or claims.
By visiting http://milconnect.dmdc.mil, eligible beneficiaries can update e-mail and mailing addresses in DEERS, and also view eligibility and enrollment information, enrollment cards and other important information about their benefits.
A self-service option is also available by phone at 1-800-444-5445.