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JBSA Update

By 502nd Air Base Wing Public Affairs | 502nd Air Base Wing Public Affairs | Feb. 20, 2021

JOINT BASE SAN ANTONIO, Texas —

AS OF FEB. 20 –

With the end of the severe weather threat, JBSA returned to normal HPCON Charlie posture Feb. 20. As a reminder, there will be 100 percent Department of Defense and Uniformed Services identification check for the driver and all members in the vehicle, aged 17 and over. Reduced installation access and vetting procedures will be the same as previous HPCON C procedures.

Gate hours returned to the HPCON Charlie schedule. More info, here: https://www.jbsa.mil/Gate-Hours/.

Commissaries and AAFES Exchange/Express stores will be open regular weekend hours and resume normal hours beginning Monday, Feb. 22 under HPCON Charlie conditions. Patrons are reminded to expect possible shortages in supplies, due to shipment/delivery delays.

The SAWS boil water notice does NOT impact JBSA with the exception of the Port of San Antonio, Security Hill & Kelly Field. JBSA produces its own water and does not use SAWS water, including FSH, RAN and all of LAK besides the 3 areas listed above. The potable water does not need to be boiled, and it is safe to drink.
 

For JBSA 502d Force Support Squadron/MWR services updates go to: https://jbsatoday.com/.
 

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AS OF FEB. 17:

Due to inclement weather and adverse road conditions, JBSA will be closed for non-emergency personnel on Feb. 18. JBSA is providing services and support to on-base residents during this time.

Emergency Mission Essential, Commissary & Exchange Mission Critical & Mission Essential personnel are authorized to report and should receive official reporting instructions from their leadership.

Commissaries and Exchanges are open in an effort to provide residents basic necessities.
 

Commissary hours 11-5 P.M.

Exchange & Expresses hours 12-5 P.M.
 

Only the 24/7 gates are open as well as the JBSA-Lackland Growden Gate/Commercial from 5 a.m. to 5 p.m. Gate information can be found here: https://www.jbsa.mil/Gate-Hours/  *Expect delays*

Installation services information can be found on the JBSA 502nd FSS Facebook Page.
 

The JBSA-Fort Sam Houston METC Fitness Center is open from 10 a.m. - 4 p.m. Thursday and Friday for use as a warming center, to take hot showers and to fill containers with potable water. *THE WARHAWK FITNESS CENTER WILL NOT OPEN TODAY*

 

Warhawk Fitness Center: 1951 building 2418 JBSA-Lackland, Biggs Ave, JBSA-Lackland, Texas 78236

METC Fitness Center: 3569 Williams Rd #1369, San Antonio, TX 78234

 

At this time, there is not a location to support opening a warming center at JBSA-Randolph, we apologize for any inconvenience. 

 

All COVID-19 precautions still apply, and patrons will be expected to follow guidelines in the facilities.

 

Please drive safely and be courteous to all involved with helping our community during this time.

 

Installation leadership continues to monitor weather conditions and acknowledges the concerns of the community. For the latest updates to the status of JBSA, call the Straight Talk line at (210) 466-4630, or follow updates on the JBSA Facebook page. 


AS OF FEB. 16

The installation is anticipating additional outages within the next 24 hours as another front of severe winter weather approaches. In light of these conditions, the installation commander has extended JBSA closure for non-emergency personnel tomorrow, Feb. 17.

 

JBSA will continue to reduce non-emergency services and support during this time. Emergency Mission Essential Personnel should receive official reporting instructions from their leadership. Weather and safety leave is authorized, and civilians should work with their supervisor to determine leave or telework as appropriate. 

 

Also, to alleviate any supply shortages, all Commissaries will be open 10 a.m. to 4 p.m. on Feb. 17, and main AAFES stores/Express Stores will be open 11 a.m. to 5 p.m. to on-base personnel only.

 

Please be mindful of the road conditions and limit trips if possible.

 

The DFACS are operating with limited staff but still open. If anyone is not receiving meals during this time, please direct message the JBSA Facebook for assistance.

 

The Civil Engineering team has acknowledged frozen pipes around the installations and there is little they can do until they thaw. Power outages at water pumps have also affected water flow and water pressure. We will have updates on water restoration as it becomes available.

 

All JBSA Force Support Squadron services are closed tomorrow as well. See their Facebook page for updates.


AS OF FEB. 15:


JBSA will be closed to non-emergency personnel on Tuesday, Feb. 16. Emergency Mission Essential Personnel should receive official reporting instructions from their leadership.

 

Child Development Centers, School Age Care, Youth Centers and FCC homes

Fitness and Aquatic Centers

Kilmer Hall Student Center (FSH) and Community Centers (LAK)

Clubs, Golf, Bowling, ITT

Outdoor Recreation facilities & Canyon Lake Recreation Area

Commissaries  

Exchanges *Walters, Lackland and Randolph Express are scheduled to operate from 10 a.m. – 4 p.m. (unless determined otherwise)

 

Transportation:

JBSA bus service will not be available until further notice. Transportation services are available to support mission essential activities on JBSA by contacting the Lackland Vehicle Dispatch at (210) 671-3318.

 

Gate Hours:

JBSA gate operations will be reduced to weekend hours as depicted in the link below. In addition, the Wilson Gate on JBSA-Fort Sam Houston will remain closed through Feb. 16. Current gate information can be found here: https://www.jbsa.mil/Gate-Hours/.

 

CE Customer Service: 

For emergency infrastructure or facility concerns, please contact:
FSH: 210-466-5555
LAK: 210-671-5555
RND: 210-652-5555

 

Installation school districts, refer to their websites:

FSH - https://www.fshisd.net/

LAK - https://www.lacklandisd.net/

RND - https://www.rfisd.net/

*Local school districts, please refer to their website.

 

Installation leadership is monitoring weather conditions over the next few days to determine additional closures or modified services. 

 

Updates will be provided via the Straight Talk line at 210-466-4630, JBSA social media and on JBSA.mil. 

 


UPDATES AS OF FEB. 13:

Due to potential inclement weather and adverse road conditions, JBSA will modify the services below beginning Feb. 14.

Fitness Centers:
Open as scheduled, closing at 2 p.m.

Student Center:
FSH Kilmer Hall 1-5 p.m.

Bowling Centers, Golf Courses & Canyon Lake Recreation:
Closed Sunday & Monday

Commissary: 
All three locations will close at 2 p.m. on Feb. 14.

Exchange:
All three locations will close at 1 p.m. on Feb. 14.
*exception Walters, Lackland and Randolph Express, scheduled to tentatively close at 2 p.m. on Feb. 14.

Gate Hours:
No changes. Current info can be found at https://www.jbsa.mil/Gate-Hours/. Installation leadership is monitoring weather conditions over the next few days to determine additional closures or modified services. 

Updates will be provided via the Straight Talk line at 210-466-4630, JBSA social media and on JBSA.mil. 

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