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Home : News : News
NEWS | Sept. 25, 2020

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week.

If you have a question or concern, please send an email to using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available.

Q. Why am I being charged club dues when the clubs aren’t open?

A. Thank you for your question. The JBSA clubs reinstated the club membership dues Aug. 15. Before that, dues were suspended for three months while the clubs were closed and we found new ways to offer programming to customers.

The JBSA Clubs are currently open for official functions and private functions. Your club membership entitles you to free room rental as well as discounts on your catered events or meals served during a function.

If there is a positive side to the COVID pandemic it is that it has forced us to think outside of the box and offer new programs that are designed to provide fun and resiliency to our customers while keeping them safe and healthy. 

Clubs have created multiple special events. Parking Lot Bingo has been a great success and club members have the ability to win huge jackpots including a $2,500 purse guarantee per night and the potential to win up to $20,000.

Other programs include the popular Princess Tea Party and Virtual Cooking Classes and family events.

Club membership at JBSA has the added bonus of having benefits at both the JBSA-Randolph and JBSA-Lackland Clubs. We encourage our members to take advantage of both locations and the programs that are being offered.

We miss our amazing customers and hope that soon our doors will be open full time. We look forward to celebrating that day with our club members.

Q. I’m a golfer and a member of the Randolph Oaks golf course. My question pertains to the use of a personal rideable electric three-wheel cart on the Randolph Oaks Golf Course.

I was told it was not allowed on the Randolph course but it’s permitted at the Fort Sam Houston courses. Why is there a difference in policy under the joint umbrella?

In addition, all private and municipal courses in the San Antonio community allow these type carts by charging a “trail fee.”

Personal carts of this type are the wave of the future and are advantageous under the current virus requirements. Personal carts as described contributes to social distancing, frees up course owned carts for other patrons and reduces wear and tear on course owned golf carts.

A clarification on this policy will be greatly appreciated.

A. Thank you for reaching out with this question. Currently, the use of privately owned carts at the Fort Sam Houston course is a privilege extended to those who pay for storage at the facility there.

We are looking into the possibility of allowing privately owned carts at our other courses, but we are at the very early stages of coordination on any potential changes to the current policy.

There are a number of considerations we have to take into account, such as the need for golf cart insurance and “hold harmless” agreements that we must coordinate with the appropriate agencies before any potential changes could be made.

Please touch base with the golf course manager to leave your contact information so we can keep you up to date with developments.