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Army rolls out new app to improve PCS move experience in COVID-19 era

By U.S. Army Logistics, G-4 | U.S. Army Logistics, G-4 | April 28, 2020

WASHINGTON —

The Army has released “Army PCS Move” – a mobile knowledge-based app designed to enhance the relocation experience for Soldiers, families, and Department of the Army civilians.

Those preparing for a permanent change of station move now have access to an organized central hub of information on entitlements, types of moves, how to plan/schedule a move, claims, and important moving information related to COVID-19.

The app also helps educate users regarding allowances and responsibilities in the event a claim for loss and/or damage needs to be filed.

“By using the app, you will become very familiar with the PCS process, your entitlements, and resources available to improve your household goods experience,” said Maj. Gen. Michel Russell, director of operations for HQDA, G-4.

The idea of the app began as part of the Chief of Staff of the Army’s people-first philosophy and the Army’s pursuit of innovative initiatives to ensure Soldiers and their families have predictable, flexible, and adaptable quality of life programs.

Army G-4 and Combined Arms Support Command worked to develop the app prior to the COVID-19 pandemic with input from nearly 100 Soldiers, spouses, and civilians.

The Army incorporated several of their recommendations that provide an improved user experience such as a checklist to keep track of the steps to take for a successful move.

The checklist covers everything to do – from the time orders are received to after a move is complete. Highlights of the app include deadline reminders, a weight allowance calculator, instructional videos, and important documents and forms.

The primary goal of the Army PCS Move app is to educate and make information widely available to positively impact Soldiers, families, and civilians. A PCS move can be stressful; however, it doesn’t have to be if properly prepared. Equipped with this new app, those moving can be better informed, leading to a less challenging move.

The free Army PCS Move app is available in the Google Play Store and the Apple App Store.