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NEWS | March 26, 2020

DOD civilians, contractors, certain government employees granted temporary access to JBSA exchanges, commissaries

By Brig. Gen. Laura L. Lenderman 502d Air Base Wing Commander

In response to the Declaration of a National Emergency concerning COVID-19, and in accordance with Department of Defense Instruction 1330.17 and the Assistant Secretary of Defense memorandum dated March 24, 2020, I am authorizing temporary access to commissaries and exchange stores across JBSA for the following:

1) DOD civilian employees, and employees of DOD contractors designated as mission-critical.

2) Non-DOD federal, State, and local government employees providing emergency, medical, and other mission-critical services on the JBSA installation.

This authorization is intended for use when it is impractical (to include safety/public health concerns) to procure grocery supplies from civilian sources off-installation.

This authorization shall remain in effect for the duration of the installation-declared public health emergency related to the COVID-19 outbreak.

The purchase of uniform items and state tax-free tobacco and alcoholic beverage products is prohibited for the above-referenced patrons. 

I may suspend or cancel this authorization if it impairs the efficient operations of the installation, commissary, or exchange.  Be aware there may be specific restrictions on items or quantities by store.

Commanders may issue the "Temporary Extension of Commissary and Exchange" letter to each qualifying member. Commanders should keep a log of each member issued a letter and logs will be consolidated upon the installation-declared public health emergency ending. 

Each patron qualifying as meeting eligibility requirements outlined above must present the "Temporary Extension of Commissary and Exchange" letter and an appropriate photo ID in order to access the commissary and/or AAFES facility.  The point of contact for this authorization is Serafina De Los Santos at 210-808-1154.

For more information, please see