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NEWS | March 19, 2020

BAMC closes dining facilities, adjusts pharmacy operations

By Brooke Army Medical Center Public Affairs Brooke Army Medical Center Public Affairs

Brooke Army Medical Center is implementing additional health protection measures to minimize foot traffic throughout the organization and help to mitigate the spread of COVID-19, enabling BAMC to better preserve the health and well-being of patients and staff.

Effective March 18, all Department of Nutrition Retail Food Services, to include the DFAC and all Grab & Go's, will close until further notice. Staff members are encouraged to bring in food from home.

As an exception, Graduate Medical Education students and meal card holders will have the option to pick-up/purchase pre-packaged meals from the main dining room on the lower level.

Also, beginning March 18th, all BAMC Pharmacies will institute a mandatory drop-off prescription process to reduce the number of patients waiting in the pharmacy area.

Patients who drop off their prescriptions before noon will have a pick up time of after 1400 the same day. Patients who drop off their prescriptions after noon will be able to receive their prescriptions the next business day after 9 a.m.

As an exception, patients who are currently on antibiotics, physically disabled or picking up their prescriptions will be allowed to wait in the pharmacy area. All refill requests must be called in via the automated phone line or by using TRICARE Online.

Keep in mind that beneficiaries can get a 90-day supply of medications via TRICARE Pharmacy Home Delivery or at retail network pharmacies (three, 30-day supplies at the cost of three co-payments).

Consider using home delivery to conveniently access your maintenance medications (drugs regularly taken for a chronic condition) without leaving the house. Visit for more information.

The safety and well-being of our patients, staff and family members is BAMC's top priority.