JOINT BASE SAN ANTONIO, Texas –
Customers at Joint Base San Antonio locations can provide feedback on services they utilize through their smartphone using the ICE app.
The Interactive Customer Evaluation phone app is an online tool that Department of Defense customers can access and use to submit comments on services provided by various organizations at Department of Defense installations.
ICE helps to improve customer service by providing customer reports and comments to managers on the satisfaction levels of services provided.
Information on downloading the ICE app for Android and Apple smartphone devices is at https://ice.disa.mil/index.cfm?fa=directions_to_add_icon.