Joint Base San Antonio > News

Army & Air Force Exchange Service extends refund policy amid COVID-19 pandemic
April 17, 2020 — For military shoppers who need to make a return but are hesitant to visit a store during the COVID-19 pandemic, the Army & Air Force Exchange Service is extending its return policy. All purchases made since March 16, 2020, are eligible for returns through July 1, 2020... MORE

Feedback Fridays
April 17, 2020 — Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week. If you have a question or concern, please send an email to RandolphPublicAffairs@us.af.mil using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available. ... MORE

Patients can now book virtual appointments at TRICARE Online
April 17, 2020 — Patients are now able to schedule telephonic virtual appointments through TRICARE Online, or TOL... MORE

M&FRCs rely on virtual platforms to serve JBSA community
April 16, 2020 — Like many of Joint Base San Antonio’s facilities, the Military and Family Readiness Centers on each installation are closed to the community as a result of shelter-in-place guidelines during the COVID-19 pandemic... MORE

Pandemic stressing you out? JBSA Support Line available to help lessen COVID woes
April 16, 2020 — The Behavioral Health COVID-19 Support Line can be reached from 7:30 a.m. to 3:30 p.m., Monday through Friday, at 210-539-9567 or 210-539-9565. The call will be confidential unless referral to emergency services is required... MORE

Video-conference calls are target for cybercriminals
April 16, 2020 — The increase in video-conferencing browsing trends has garnered the attention of hackers who are looking for innovative ways to infiltrate computer software systems... MORE

JBSA chaplains, counselors utilize technology to provide counsel and guidance during pandemic
April 16, 2020 — Mental health specialists, chaplains and counselors throughout Joint Base San Antonio are utilizing technology and finding resourceful ways to keep in touch with their clients who seek counseling and guidance during this time of social distancing... MORE

How To: Home Schooling in the Time of Coronavirus
April 16, 2020 — The 37th Training Wing hosted Home School 101, a virtual event April 9 on Facebook Live to help families transition to non-traditional education methods and learn stress-management skills during mandated social distancing in response to COVID-19... MORE

433rd Aeromedical Evacuation Squadron crew deploys to support COVID-19 patient movement
April 16, 2020 — Approximately 20 Reserve Citizen-Airmen from the 433rd Aeromedical Evacuation Squadron at Joint Base San Antonio-Lackland mobilized April 15 to support COVID-19 patient care... MORE

149th Fighter Wing maintenance team makes face masks for Guard members
April 16, 2020 — When guidance came out that personnel on base should wear face coverings when within 6 feet of each other, one Air National Guard member with a personal 3D printer figured he could help. ... MORE

Cyber Airmen lead volunteerism during COVID-19 pandemic
April 15, 2020 — Airmen from JBSA-Lackland came together overnight on April 7 to volunteer for charge of quarters duties in support of Airmen across the base whose lives have been affected by the COVID-19 pandemic... MORE

JBSA kids can reserve Month of the Military Child brat patches online with the Exchange
April 15, 2020 — During April, the Month of the Military Child, the Army & Air Force Exchange Service is saluting the nation’s youngest heroes. The Exchange has partnered with Vanguard to create a free, limited-edition collectible iron-on patch celebrating military children who make Warfighters’ mission and focus possible. ... MORE

ARNORTH CG visits New York, New Jersey field medical sites
April 15, 2020 — Lt. Gen. Laura Richardson, commanding general of U.S. Army North at Joint Base San Antonio-Fort Sam Houston, recently visited field medical sites at the Javits New York Medical Station in New York City and the Edison Field Medical Site in Edison, New Jersey, to view medical operations... MORE

Preventing domestic violence during COVID-19 pandemic
April 15, 2020 — The COVID-19 pandemic has resulted in global stay-at-home directives. This can place additional stress on family relationships and can make existing negative situations worse. Keeping military members and their families safe is a critical priority during these challenging times... MORE

Growth in DOD telework capability may outlive coronavirus pandemic
April 14, 2020 — The Department of Defense has greatly expanded its telework capability to keep business on track during the fight against coronavirus. Some of those enhancements may continue once the threat recedes, DOD's chief information officer said... MORE

Airmen must resist complacency, adhere to social distancing guidelines
April 14, 2020 — The COVID-19 pandemic continues to threaten the lives of hundreds of thousands of people around the world. One-in-five cases in the U.S. requiring hospitalization are people between the ages of 20 and 44. One-third of Department of Defense cases are in intensive care units. All Airmen are vulnerable, and overcoming this threat requires our entire Air Force to work together... MORE

New incentive fee plan gives residents, commanders stronger role in housing programs
April 14, 2020 — The Air Force is negotiating with privatized housing owners on a Performance Incentive Fee plan aimed at improving customer service and strengthening the role of installation commanders in privatized housing program quality... MORE

Manage pandemic stress with things you love, even video games and binge watching shows
April 14, 2020 — Whether living alone or with others, it is important to participate in creative activities and uphold good habits that relieve stress and maintain health. Eating well and getting plenty of sleep and exercise is important. Connecting frequently with friends and family members using electronic devices helps reduce anxiety. Military One Source provides more suggestions on ways to manage this crisis... MORE

Air Force Salutes campaign to honor those working the front lines
April 14, 2020 — The Air Force is promoting a campaign to recognize those on the front lines battling the COVID-19 pandemic. Air Force Salutes is a way Airmen can honor someone in their community who doesn’t wear the Air Force uniform but still embodies the Air Force core value of service before self. ... MORE

Get MyPers access anywhere, anytime, from any device
April 14, 2020 — The Air Force Personnel Center has expanded the capabilities of myPers to be accessed anywhere, anytime and from any device... MORE