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Dependent And Retiree ID Card Renewal Online

Contact Information

 

phone  Phone: Fort Sam Houston-(210) 221-0415
                  Lackland-(210) 671-6006
                  Wilford Hall-(210) 292-7144
                  Randolph-(210) 652-3036

Time  Hours: Mon-Fri: 7:30 am-4:30 pm

Time  Closed: Holidays

Map Address: Fort Sam Houston: 2484 Stanley Rd. Room 100, 78234
                     Lackland: 5616 Stewart St., 78236
                     Randolph: 550 D Street East, 78150

 Appointments: Appointment Scheduler

 Feedback:: ICE Comments

 

 

 

Step 1



Sign & Save the forms below.

  • Online Form 1172 (w/ Sponsor Signature)
    The 1172 website has a certificate error.  Please continue to the site by selecting “details” and then click “continue to website” The site is SAFE! 

 

Step 2



Take a photo against a white background.

You can take a photo using your phone!

For additional information on photo guidelines please see instructions in step one.

   

 

Step 3

          
Upload the following documents to AMRDEC

Do not encrypt AMRDEC files


Signed DD Form 1172

In the “Recipient” field of AMRDEC copy and paste the following:

  • Fort Sam Houston:
    USAF.JBSA.502-ABW.MBX.502-FSS-MPS-CUSTOMER-SUPPORT@MAIL.MIL
  • Lackland:
    802FSS.FSMPS.IDCard@us.af.mil
  • Randolph:
    802FSSOL-B.CustomerSup@us.af.mil
      
    Follow the AMRDEC prompts to verify your email address and submit your application.

 

Pick up at requested location in seven days

Dependents must be present to sign for their card
Must bring the two forms of ID provided in application