Welcome!
The Brooke Army Medical Center Department of Pharmacy thanks the more than 250,000 beneficiaries eligible to patronize our pharmacies.

Our Vision is to serve as the Department of Defense's premier pharmacy and choice of our beneficiaries as a result of (1) delivery of quality pharmaceutical care; (2) commitment to customer service; (3) design and management of a fail-safe medication use system; (4) provision of evidence-based drug therapy education and training; and (5) leadership and management of the pharmacy benefit.

Over the course of a year, our staff of nearly 250 personnel will dispense greater than $100M worth of medications in the form of approximately 1.5M outpatient prescriptions and more than 3M unit dose and intravenous medications. Because we seek to delight you with our care and services, when we succeed, please tell the world. If we disappoint you, please tell us so we can continue to improve our services.

Thank you for choosing us!
Pharmacy Information

BAMC Main Pharmacy
Location:
 BAMC Medical Mall
Hours of Operation: Monday-Friday 8 a.m. to 6 p.m.; Saturday 9 a.m. to 5 p.m. *
Phone: 210-916-1536

Fort Sam Houston PX Pharmacy
Location:
 JBSA-Fort Sam Houston - 2500 Funston Road
Hours of Operation: Monday-Friday, 9 a.m. to 5 p.m. **
Phone: 210-916-1536

McWethy Troop Medical Clinic Pharmacy
Location:
 JBSA-Fort Sam Houston - Next to Budge Dental Clinic
Hours of Operation: Monday-Friday, 5:30 a.m. to 4 p.m. *
Phone: 210-295-4108

Schertz Medical Home Pharmacy
Location:
Horizon Center, 6051 FM 3009, Suite 210, Schertz, Texas
Hours of Operation: Monday-Friday 7:30 a.m. to 4:30 p.m. **
Phone: 210-539-0902 or 210-539-0903

Capt. Jennifer Moreno Clinic Pharmacy
Location:
 JBSA-Fort Sam Houston, building 1179, corner of Schofield Road and Garden Ave.
Hours of Operation: Monday-Friday, 7:30 a.m. to 4:30 p.m.
Phone: 210-916-1536

Emergency Department (ED) Pharmacy
Location:
1st floor of COTO in Emergency Department area
Hours of Operation: 24 hours a day, 7 days a week
Phone: 210-916-6860 or 210-916-6865

BAMC Pediatric/Adolescent Pharmacy
Location:
Between Peds Clinic and Peds Subspecialty Clinic
Hours of Operation: Monday-Friday 8 a.m. to 4:30 p.m. **
Phone: 210-916-1186

Spc. Taylor Burk Pharmacy - JBSA-Camp Bullis
Location:
 JBSA-Camp Bullis, building 5026
Hours of Operation: Monday-Friday 7:30 a.m. to 4:30 p.m. **
Phone: 210-295-8058

Westover Medical Home Pharmacy
Location: 10010 Rogers Crossing
Drive-Through Hours of Operation: Monday-Friday: 7:30 a.m. to 4:30 p.m.
Phone: 210-539-0916

* Closed Holidays
** Closed Saturday, Sunday and Holidays

 

 

How to Read Your Prescription Label
Your prescription label contains a lot of important information concentrated in a very small space. If you do not know what you are looking at, it can get very confusing.



Shown below is an example presciption label.



 



Please be sure to consult your doctor or pharmacist if you have any questions or concerns about your prescription.
Frequently Asked Questions
1. How can I request refills?
Call the automated refill phone system at (210) 292-9995 or (800) 469-7170. These numbers are also located on top of all prescription labels.

2. How long will it take before I can pick up my called-in refill request? 
Prescriptions called in before 0900 will be ready for pick up in 2 business days (JBSA Lackland and JBSA Randolph) and ready in 3 business days (JBSA Fort Sam Houston). The automated refill call in system will give you specific times and days on when your prescriptions will be available.

3. How long do you hold my prescription? 
Prescriptions will be held for 7 business days. If you are unable to pick up your medication please call and let us know so your medications are not returned to stock and remain on the shelf for you. Call the site you selected for medication pickup.

4. What do I do if I run out of refills? 
If you have are assigned to an MTF provider you will need to request a renewal through RelayHealth (for JBSA-Fort Sam Houston), MiCare (for JBSA-Lackland and JBSA-Randolph) or by contacting the clinic you are assigned to.

If you see an off-base provider you will need to get a new written prescription to bring to a JBSA Pharmacy or have your provider electronically prescribe or fax to JBSA Pharmacy.



5. How do I update my address in your system? 

DEERS will override what we have in our system so please contact DEERS to have your personal information updated:

Through
http://www.tricare.mil/DEERS, by calling 1-800-538-9552, or by visiting your local ID card office.