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COVID-19 amplifies importance of Trusted Care culture
September 21, 2020 — Preparing for the unexpected has long been an essential part of the military ethos. While you can never fully prepare for something like a global pandemic, the best alternative is having a culture in place that empowers your team to adapt and respond to heightened uncertainty. For Air Force Medicine, this is the Trusted Care culture... MORE

An Airman holds up his Trusted Care badge at the Defense Health Headquarters.

Medical Airmen committed to patients, readiness throughout transformation
November 28, 2018 — As the Air Force Medical Service undergoes transformation, medical Airmen maintain an unwavering commitment to readiness and trusted care... MORE

Maj. Gen. Robert I. Miller, Director, Medical Operations and Research, discusses the Air Force Medical Service transformation and how medical Airmen are maintaining an unwavering commitment to readiness and Trusted Care.

Air Force team keeps healthcare goals on track
May 22, 2017 — Three teams comprised of members from across the Air Force Medical Service presented some big ideas to sustain Trusted Care on May 5 to Maj. Gen. Dorothy Hogg, the Air Force Deputy Surgeon General... MORE

Members of the Air Force Medical Service Trusted Care Deliberate Planning Team after their May 5, 2017 meeting at the Defense Health Headquarters in Falls Church, Va. The DPT was tasked with creating a plan to sustain Trusted Care principles in the AFMS for the future. At this meeting, the DPT presented recommendations from Community of Interest groups to AFMS Deputy Chief, Maj. Gen. Dorothy Hogg.

Putting the patient at the center of Air Force Medicine
April 25, 2017 — The Air Force Medical Service is committed to incorporating patients’ needs, preferences and values into their care. This model emphasizes patient centeredness, and that starts with creating a culture... MORE

The Air Force Medical Service is creating a culture of patient centeredness, where the patient’s needs, wants and values drive their care. Here’s how patients at Air Force hospitals and clinics can be part of that process and get more from their care.

Trusted Care is the path to better medical care
November 29, 2016 — Trusted Care is all about transforming the Air Force Medical Service into an organization that consistently produces outcomes better than expected no matter what the operational environment. This means training medical Airmen to better engage with their patients, provide better overall care, reduce harm, and continually engage in process improvement... MORE