Joint Base San Antonio > News > News - Tag allDHA

How To find and choose your TRICARE provider
March 14, 2025 — If you’re looking for a provider, it’s important to understand the different types of TRICARE providers you can see. The type of provider you see can determine how much you pay for care and the process for filing claims... MORE

Get preventive health services with TRICARE
March 12, 2025 — Your health is about more than just sick visits and medications — it’s also about making choices that keep you feeling your best. Getting routine preventive care can help you stay well and catch problems early. With preventive health services, TRICARE has you covered. ... MORE

Military doctor conducts a vitals check.

Unlock your health by understanding your TRICARE explanation of benefits
March 6, 2025 — Your TRICARE explanation of benefits is an essential tool for understanding your health claims. An EOB is a statement from your health plan that details what action TRICARE has taken on your claims. Take a moment to understand your EOB, what it means, and what may be required on your part... MORE

TRICARE Message to West Region Beneficiaries
February 3, 2025 — A message to West Region TRICARE beneficiaries from the Defense Health Agency Director... MORE

New TRICARE Dental Program contract brings updates in March 2025
January 30, 2025 — A new TRICARE Dental Program contract will bring changes and improvements starting March 1. United Concordia will continue to administer the TDP. However, they’ll offer new services and lower costs for many members. If you have TDP coverage, you'll see these changes in your February bill for coverage effective March 1... MORE

Defense Health Agency announces TRICARE West Region referral approval waiver
January 27, 2025 — Are you enrolled in TRICARE Prime? You should know that the Defense Health Agency has waived the requirement to obtain pre-authorization for referrals to outpatient specialty care for TRICARE Prime enrollees in the West region... MORE

Female doctor. wearing white lab coat holds tablet in front of middle-aged patient sitting on an exam table.

TRICARE Online Patient Portal decommissioning: Download your health records now
January 23, 2025 — On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record — MHS GENESIS — has replaced the TOL Patient Portal. If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1... MORE

TRICARE payment deadline extended for West Region beneficiaries
January 22, 2025 — The Defense Health Agency has extended the payment deadline for West Region beneficiaries who pay for TRICARE coverage via bank electronic funds transfer, credit card, or debit card. You now have until Friday, Feb. 28 to provide your payment information to TriWest. ... MORE

Around the Air Force: Selective Retention Bonus list, missile defense breakthrough, Air Force JROTC scholarships
January 17, 2025 — In this week’s look Around the Air Force, the Selective Retention Bonus List was released in an effort to retain highly skilled enlisted personnel, a recent missile intercept experiment in Guam, and JROTC cadets receive scholarships to a private pilot training program... MORE

Unlock Your health through the MHS Nurse Advice Line
January 16, 2025 — Do you know what to do when you or a family member feels sick, but it’s outside of business hours or it’s the weekend? TRICARE has a service called the Military Health System Nurse Advice Line that can help when you need healthcare guidance... MORE

Nurse wearing white scrubs answers phone.

Check out the updated TRICARE publications suite
January 15, 2025 — Are you looking for the latest details about your TRICARE health plan? TRICARE has updated its entire publications suite with information about your health plan. The new publications now include current details like how to find your TRICARE region, how to contact your regional contractor, and what you’ll pay for care... MORE

Around the Air Force: Installation re-optimization plan, new prescription refill system, updated waiver policies
January 10, 2025 — In this week’s look Around the Air Force, the Installation Infrastructure Action Plan helps bases adapt to challenges of GPC, Defense Health Agency is upgrading prescription refill system, and the DAF expands medical waiver considerations... MORE

In this week’s look Around the Air Force, the Installation Infrastructure Action Plan helps bases adapt to the challenges of Great Power Competition, the Defense Health Agency is upgrading military pharmacies to a new prescription refill system, and the Department of the Air Force expands medical waiver considerations for multiple medical conditions. (U.S. Air Force graphic)

Live in the West Region? Provide your payment information to TriWest now
January 7, 2025 — Do you currently live in the West Region? Or, do you live in one of the six states that moved to the West Region on Jan. 1? If you pay for your TRICARE coverage using a bank electronic funds transfer, credit card, or debit card, you must now securely give your recurring payment information to the West Region contractor, TriWest Healthcare Alliance... MORE

Unlock your health through the MHS Nurse Advice Line
December 31, 2024 — Do you know what to do when you or a family member feel sick, but it’s outside of business hours or it’s the weekend? TRICARE has a service called the Military Health System Nurse Advice Line that can help when you need healthcare guidance... MORE

Get vaccinated with TRICARE: RSV immunizations offer protection for high-risk individuals
December 27, 2024 — Respiratory syncytial virus is a common but potentially dangerous respiratory illness. Immunizations are available to protect TRICARE beneficiaries who are considered high risk from RSV infection. These immunizations help protect older adults and newborns, who face higher risks from respiratory illness... MORE

Smiling pregnant woman sits down with a bandage on her arm

Preview four changes coming to TRICARE in 2025
December 27, 2024 — With the end of the year approaching, it’s a good time to consider your family’s healthcare needs for the coming year. As you think about things like scheduling preventive care visits and knowing your 2025 TRICARE costs, you should also note some changes coming to TRICARE in 2025... MORE

New prescription refill system coming to military pharmacies: What To Know
December 19, 2024 — Do you get your prescriptions at a military pharmacy in the U.S.? You should know that the Defense Health Agency is upgrading to a new prescription refill system at military pharmacies. The new Interactive Voice Response system will help standardize refill notices... MORE

Service member works with pharmaceuticals.

Check the TRICARE Network Provider Directories ahead of 2025
December 16, 2024 — If you get care outside of a military hospital or clinic, it’s important to understand your civilian provider options. TRICARE’s new regional contracts, which begin Jan. 1, 2025, will affect the TRICARE provider networks in the U.S. You’re now able to check the network provider directories for both the East Region and West Region... MORE

TRICARE Open Season ends Dec. 10: Your last chance to update health coverage for 2025
December 5, 2024 — Time is running out to review and update your TRICARE health plan for 2025. TRICARE Open Season ends Tuesday, Dec. 10, marking your last day to enroll in a new plan or make changes to your health coverage... MORE

Image of person holding cellphone and looking at calendar app. Text reads "TRICARE Open Season 2024: Open Season Ends Soon! Nov. 11 - Dec. 10"

Reminder: TRICARE regions are changing Jan. 1, 2025
December 4, 2024 — There will be changes to the TRICARE regions in the U.S. on Jan. 1, 2025. While there will still be two TRICARE regions, six states currently in the East Region will move to the West Region. There are also some ZIP codes in four of these states that will be exceptions to the region changes... MORE

Map highlighting Wisconsin, Missouri, Arkansas, and Indiana. A small portion of Indiana is highlighted in blue (West Region); small portions of Wisconsin, Missouri, and Arkansas are highlighted in green (staying in the East Region).