Joint Base San Antonio > News

DOD announces latest efforts to improve quality of life for service members
September 13, 2024 — The Defense Department announced a new series of initiatives aimed at improving the welfare and well-being of service members and their families. ... MORE

A man in a military uniform holds a small child in his arms, as a woman hugs him.

DOD housing satisfaction survey for tenants now available
March 8, 2024 — Tenants of Department of the Air Force privatized housing and government-owned family housing have an additional avenue for improving their quality-of-life with the March 4 release of the annual Department of Defense Tenant Satisfaction Survey... MORE

Symposium strengthens housing professionals to deliver ‘excellent’ facilities, services
May 22, 2023 — The Air Force Civil Engineer Center hosted the 2023 Air Force Global Housing Symposium for military housing managers, unaccompanied housing managers and resident advocates in San Antonio May 15-18. More than 250 Department of the Air Force housing professionals met to learn, network and hone skills to support Airmen, Guardians and their families’ housing needs... MORE

2023 Air Force Civil Engineer Center Housing Symposium

‘Trailblazing’ resident advocates key to rebuilding trust in AF privatized housing program
June 19, 2020 — The Department of the Air Force welcomed its first group of privatized housing resident advocates June 15 with a clear mandate: rebuild trust in the privatized housing program. ... MORE

Photo showing now hiring privatized housing resident advocates

Air Force Housing Helpline connects residents to support they seek
December 3, 2019 — The Air Force Civil Engineer Center Installations Directorate, which manages and executes the Air Force’s housing program, established a 24-hour helpline to address concerns raised regarding the military privatized housing program... MORE

The Air Force Civil Engineer Center's step-by-step guide to the established privatized housing dispute resolution process.

DOD official: ‘intense campaign’ addressing military housing issues
April 9, 2019 — Site visits to military housing by defense officials to hear firsthand accounts of problems there are just one step being taken to ensure military families have safe places to live... MORE

Site visits to military housing by defense officials to hear firsthand accounts of problems there are just one step being taken to ensure military families have safe places to live. Robert H. McMahon, the assistant secretary of defense for sustainment, told lawmakers on April 4 that the military services are aware of problems in privatized housing and have embarked on a series of house calls to let families know they’re going to fix issues they find.

Army reveals plans to improve military housing to Congress
March 15, 2019 — Army senior leaders introduced an action plan to lawmakers Thursday that outlines steps to remedy military housing issues. The plan includes a draft Tenant Bill of Rights, which is a joint effort by all military services expected to be finalized in the coming weeks... MORE

Soldiers ask a military family to respond to a survey as part of an ongoing Army-wide effort to resolve inadequate housing on installations. Army senior leaders introduced an action plan that outlines steps to remedy military housing issues to the Senate Armed Services Committee on Capitol Hill in Washington, D.C., March 7, 2019.

Military leaders pledge ‘Tenant Bill of Rights,’ other reforms to address substandard military housing
March 12, 2019 — The civilian and military leaders of the Air Force, Navy and Army attempted March 8 to convince skeptical senators that they are working aggressively – and effectively – to correct poorly maintained military housing that has left some homes coated in mold, infested with rodents and with other problems affecting health and safety... MORE

Secretary of the Air Force Heather Wilson provides testimony to the Senate Armed Services Committee in Washington, D.C., March 7, 2019. The committee examined privatized military housing for service members and their families.

Senior leaders discuss upcoming moves to ease family concerns
February 11, 2019 — Senior Army leaders recently highlighted actions now taking place to address concerns brought up by family members four months ago during a town hall. Policy changes to improve childcare, spouse employment, military housing and the transportation of household goods are currently underway, they said. ... MORE

(From left) Vice Chief of Staff Gen. James C. McConville, Secretary of the Army Mark T. Esper and Sgt. Maj. of the Army Daniel A. Dailey participate in a family readiness forum hosted by the Association of the U.S. Army in Arlington, Virginia, Feb. 5.