SAN ANTONIO, Texas –
As part of the 59th Medical Wing’s ongoing drive to provide
the perfect patient experience, the Air Force is opening 800 additional patient
slots to TRICARE Prime beneficiaries ages 2 to 64 at the sought after North
Central Federal Clinic.
Located at 17440 Henderson Pass, near US 281 North and Loop
1604, the clinic saves patients a trip across town when accessing common
healthcare services.
The clinic provides primary care, pharmacy, lab, radiology,
mental health, patient education services and more, while still being
integrated with the outstanding specialty care support available at Wilford
Hall Ambulatory Surgical Center and San Antonio Military Medical Center.
The NCFC boasts a consistently high 97 percent patient
satisfaction rate.
“Dr. Scott Monroe is awesome. He realized I needed immediate
surgery and sent me to SAMMC with a point of contact by name; they were waiting
and took care of me quickly. Dr. Monroe has been my primary care manager for
five years. I love him and his team. The people here are great from check in to
check out,” one patient reported through the Interactive Customer Evaluation
system.
With six providers across two different
Patient-Centered Medical Home teams and
93 percent provider-team continuity, the clinic delivers comprehensive care.
Additionally, the clinic affords reliable same-day acute appointment
availability and all other appointment types –
including physicals, wellness appointments, and follow-up care – are available
within three days.
In addition to convenience, patients appreciate the level of
provider engagement common at the clinic.
To join the NCFC family, call 1-800-444-5445 to request a
PCM at the facility. As a clinic enrollee, you will continue to book
appointments via your preferred route, including the Consult Appointment
Management Office at 916-9900; TRICARE Online at http://www.tricareonline.com;
or by sending a RelayHealth (MiCare) secure message to your PCMH team at
http://www.airforcemedicine.af.mil/MiCare.
Clinic hours are Monday through Friday 7:30 a.m. to 4:30
p.m.
The NCFC does not provide emergency care services. In case
of a medical emergency, call 911 or go to your nearest emergency room.