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NEWS | Oct. 2, 2015

Staff, patients celebrate grand opening of community-based Westover Medical Home

Brooke Army Medical Center Public Affairs

Brooke Army Medical Center celebrated the grand opening of its newest and largest community-based medical home with a ribbon-cutting ceremony Sept. 18.

Westover Medical Home is a 14,000-square-foot military primary care clinic equipped with a laboratory and full service pharmacy with a drive through window option. Located on the Northwest side of San Antonio at 10010 Rogers Crossing, the clinic officially opened to military beneficiaries in the surrounding area last month.

“We are proud to bring military medicine right into the neighborhood where our patients live,” said Army Col. Kevin Moore, Department of Family and Community Medicine chief, at the ceremony. “Westover will expand the reach of military medicine in San Antonio, allowing us to care for more than 14,400 patients when fully staffed and operational.”

In its “end state,” the clinic will house 13 primary care providers, a behavioral health specialist, clinical pharmacologist, and more than 50 nurses, pharmacists, technicians and medical support staff. “We have handpicked a dedicated and talented staff to care for our patients,” Moore said.

In his remarks, BAMC Commander Col. Evan Renz thanked everyone who contributed to the new clinic. “This is a beautiful facility and a staff with exceptional qualifications,” he said. “With the location, access, services and convenience for our patients, I think we’re on track for success.”

During the ceremony, several patients looked on from the newly completed waiting areas. Army retiree Rick Lugo said he and his wife were thrilled when they heard about the new clinic, conveniently located five miles from their home. When attending other military clinics, “we would leave the house at 8 a.m. for a 9:30 a.m. appointment,” he said. “Now, we leave our house 10 minutes prior and still make it on time.”

When Nick and Clarita Alhambra heard about Westover, they immediately called to enroll. The day of the ceremony marked their second visit to the facility. “It’s a very nice clinic and the parking is great,” Clarita said.

Staff and patients applauded as Brig. Gen. Barbara R. Holcomb, commanding general, Southern Regional Medical Command, Renz, and Dr. Darii Ann Lane, clinic officer in charge, cut the ribbon. The ceremony marks the beginning of a “great new venture,” Holcomb said.

Westover is one of nearly a dozen military medical clinics across San Antonio, and one of several community-based medical homes designed to offer convenient, high quality care to military families throughout the San Antonio Military Health System.

TRICARE beneficiaries who would like to enroll or move to the new Westover location can visit or call 800-444-5445. For beneficiaries age 65 or older, call 808-2721 for more information.