JBSA-Fort Sam Houston –
In accordance with the Joint Base San Antonio-Fort Sam Houston phase implementation plan for access control, the 502d Security Forces Squadron has outlined the access procedures for guests looking to come onto the main part of JBSA-Fort Sam Houston only.
These rules apply to family and friends, service deliveries, installation events, community partners, contractors, vendors and those attending military graduation ceremonies.
This is phase 3 of a 5-phase plan which encompasses only the main post of JBSA-Fort Sam Houston and not the San Antonio Military Medical Center or JBSA-Camp Bullis. Access procedures will not change at these locations until implementation of phases 4 and 5 at a later date.
In most cases, active duty members, retirees and their dependents (18 years or older) and civil service employees can sponsor up to five visitors for periods of one day up to 30 days by completing three simple steps, outlined below.
For family and friends:
· Use a government computer and email account to contact the visitor control center via email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or use a government telephone to call 221-2650, 221-2651 or 221-1902 or come in person to validate sponsorship.
· Provide the visitor's full name, date of birth and driver's license number to the VCC via email in advance. This information may also be provided by the visitor upon their arrival to the VCC.
· Receive visitor access approval or disapproval from VCC via email or in person. For all approved access, visitors must report to the VCC to receive access credentials.
· Family and friends must return access credentials to the VCC upon completion of visit.
(Note: A single sponsor request for more than five people will require prior approval. The request must be submitted to the VCC 10 days prior.)
For service delivery vehicles, such as tow trucks, taxi cabs, fast food, furniture delivery, maintenance, etc.:
· Use a government computer and email account to contact the visitor center via email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or use a government telephone to call 221-2650, 221-2651 or 221-1902 or come in person to validate sponsorship.
· Provide the visitor's full name, date of birth and driver's license number to the VCC via email in advance. This information may also be provided by the visitor upon their arrival to the VCC.
· Receive visitor access approval or disapproval from VCC via email or in person. For all approved access, visitors must report to the VCC to receive access credentials.
· Family and friends must return access credentials to the VCC upon completion of visit.
(Note: A single sponsor request for more than five people will require prior approval. The request must be submitted to the VCC 10 days prior.)
For service delivery vehicles, such as tow trucks, taxi cabs, fast food, furniture delivery, maintenance, etc.:
· Use a government computer and email account to contact the visitor center via email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or use a government telephone to call 221-2650, 221-2651 or 221-1902 to notify visitor center of the pending service delivery.
· Provide the sponsor's name, contact information, service delivery destination and name of the company providing the service.
· Receive service delivery access approval or disapproval from VCC upon driver's arrival.
· Service delivery drivers must return access credentials to the VCC upon completion of service.
For events, such as receptions, parties, meetings, etc.:
· Use a government computer and email account to contact the visitor center via email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or use a government telephone to call 221-2650, 221-2651 or 221-1902 to notify visitor center of the pending service delivery.
· Contact the VCC via government email, government telephone or in person to validate sponsorship.
· Provide completed entry authorization list request to the VCC via government email or in person at least 10 days prior to the event.
· Receive entry authorization list with approval and/or disapproval of listed event attendees from VCC with instructions for the sponsor regarding which entry control point attendees must enter the day of the event.
· Personnel will be granted access from the approved entry authorization list and will not receive a pass.
(Note: Event attendees must bring valid picture identification and enter only at the approved ECP the day of the event, party, and/or meeting.)
For visitors such as community partners, sales representatives, etc.:
· Use a government computer and email account to contact the visitor center via email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or use a government telephone to call 221-2650, 221-2651 or 221-1902 to validate sponsorship.
· Provide the visitor's full name, date of birth and driver's license number to the VCC via government email in advance. This information may also be provided by the visitor upon their arrival to the VCC.
· Receive visitor access approval or disapproval from VCC via government email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or in person. For all approved access, visitors must report to the VCC to receive access credentials.
· Community partners, sales representatives, etc., must return access credentials to the VCC upon completion of visit.
For contractors, food and merchandise vendors, construction crews, custodial services, etc.:
· Contact their designated unit requesting authority/authorizing official to prepare the request for contractor/vendor access.
· Submit access request containing contractor/vendors' full name, date of birth and driver's license number via the RA/AO to the VCC via government email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or in person at least 10 days in advance.
· Receive approval and/or disapproval of listed contractors/vendors from VCC and ensure all approved contractors/vendors report to VCC to obtain access credential within 30 days of list approval.
· Contractors and vendors must return access credentials to the VCC upon completion of visit.
(Note: RA/AO designation must be submitted to the VCC and approved prior to requesting contractor/vendor access. The VCC will maintain record of this designation.)
For military training graduations:
· Use a government computer and email account to contact the visitor center via email at
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or use a government telephone to call 221-2650, 221-2651 or 221-1902 to submit a visitor access request list through the chain of command to the VCC no later than 14 days prior to the graduation ceremony.
· Receive access approval and/or disapproval for personnel listed on the VARL along with access credentials through the chain of command.
· Mail the access credential to their family members and/or friends.
· Graduation attendees must present their access credential on the day of the ceremony for entry and return it to the VCC upon completion of visit.
If a government phone or email is not available, sponsors can go to the VCC and provide the nexessary information in person.
For more information about access procedures visit the Joint Base San Antonio webpage at http://www.jbsa.af.mil/, under the link "Visitor/Gate Information," or send an email to
usaf.jbsa.502-abw.mbx.502-sfs-fsh-visitor-control-center@mail.mil or call 221-2650, 221-2651 or 221-1902.