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NEWS | March 25, 2022

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing and Joint Base San Antonio Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week.

If you have a question or concern, please send an email to using the subject line “Feedback Fridays.”

Questions will be further researched and published as information becomes available. 

Q: I recently noticed the Growden Gate at JBSA-Lackland has been closed for outbound traffic after 5 p.m. on a few occasions.

I truly appreciate the work of our Defenders, and if these are more than a one-off situation and reflect a change in gate hours, would it be possible to change the sign on the corner of Kelly Drive and Truemper Street to reflect that change?

Currently, it states that the gate closes at 6 p.m. It is a fairly long drive to get to the gate, turn around, and drive to another gate. Granted, it’s not a huge inconvenience, but it could be avoided if the signs accurately reflect the hours.

A: Thank you for submitting an inquiry through Feedback Fridays.

We thank you for highlighting the necessity to change the sign on the corner of Kelly Drive and Truemper Street and we apologize for any inconvenience.

This is a permanent change, and we have requested this through our Civil Engineers and expect it will be changed as soon as possible.