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JBSA News
NEWS | Dec. 3, 2021

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings, and throughout the week.

If you have a question or concern, please send an email to jbsapublicaffairs@gmail.com using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available.

Q: I am a civilian with no ties to the military and wanted to see if it was possible for individuals like me to visit the military museums located at JBSA-Lackland and JBSA-Fort Sam Houston.

I have two young kids who want to serve in the Air Force one day. I would love to take them to these museums to show them the history in the Air Force in hopes that they continue with these dreams of being an Airman.

Thank you for your time in advance and thank you and everyone for protecting our great nation!

A: Great question!

All United States citizens regardless of military ties with a valid state- or government-issued identification card can visit our museums to see our rich Air Force history.

In order to obtain access at JBSA-Lackland, visitors must stop at the Luke East Visitor Control Center and request a pass to visit the museum. All visitors in the party will be vetted upon entry, and if cleared, a pass to visit the museum would be granted.

Passes are only granted during museum hours of operations:

Enlisted Heritage Museum

  • Wednesday, 9 a.m. to 3 p.m.                                                      
  • Thursday, 10:30 a.m. to 5:30 p.m.                                                     
  • Friday, 9 a.m. to 3 p.m.
  • Federal Holidays, closed           

Security Forces Exhibits Annex

  • Wednesday, 9 a.m. to 3 p.m.
  • Thursday, 10:30 a.m. to 5:30 p.m.
  • Friday, 9 a.m. to 3 p.m.
  • Saturday, 10 a.m. to 2 p.m.
  • Federal Holidays, closed

For the U.S. Army North Museum at JBSA-Fort Sam Houston, visitors without a DOD ID card must stop at the Visitor Center on Walters Street. All visitors 18 years or older must present a picture ID card. If you have any access questions, call the Visitor's Center at 210-221-2651. The museum is located at 1405 E. Grayson St., building 16.

Hours are:

  • Monday, 10 a.m. to 4 p.m.
  • Tuesday, 10 a.m. to 4 p.m.
  • Wednesday, 10 a.m. to 4 p.m.
  • Thursday, 10 a.m. to 4 p.m.
  • Friday, 10 a.m. to 4 p.m.
  • Saturday, closed
  • Sunday, closed

For more information, call 210-221-1886 or email fshmuseum@gmail.com.

The U.S. Army Medical Department Museum is located at 3898 Stanley Road, building 1046. The phone number is 210-221-6358 and more information can be found at https://armymedicalmuseum.org/.

The museum’s hours are:

  • Monday, 10 a.m. to 4 p.m.
  • Tuesday, 10 a.m. to 4 p.m.
  • Wednesday, 10 a.m. to 4 p.m.
  • Thursday, 10 a.m. to 4 p.m.
  • Friday, 10 a.m. to 4 p.m.
  • Saturday, closed
  • Sunday, closed