NEWS | June 22, 2021

Hunt Military Communities assumes housing management at JBSA-Fort Sam Houston

U.S. Army North (Fifth Army) Public Affairs

Joint Base San Antonio-Fort Sam Houston welcomed the Hunt Military Communities announcement on June 22 that it will assume asset and property management at the historic U.S. Army post.
 
“Fort Sam Houston is the oldest Joint Base San Antonio installation and one of the oldest posts in the U.S. Army,” said Lt. Gen. Laura J. Richardson, U.S. Army North (Fifth Army) commander and JBSA-FSH senior Army element commander. “We welcome the announcement today by Hunt Military Communities, who are committed to putting our people first and ensuring a seamless transition for residents, employees and partners, and committed to preserving the fort’s extraordinary legacy here.”
 
HMC acquired the assets and property from Lincoln Military Housing.
 
As part of the acquirement, HMC will assume a partnership interest with the U.S. Army on the asset and property management of the 925 homes within eight neighborhoods at the base.
 
The Deputy Assistant Secretary of the Army for Installations, Energy and Environment approved the transfer of LMH’s interest to HMC on June 15. U.S. Army Installation Management Command’s Army Support Activity Fort Sam Houston will oversee the partnership here.
 
“This is good for the Army because Hunt Military Communities, the Department of Defense’s largest private housing partner with over 165,000 residents in approximately 52,000 homes at 41 installations in 21 states, brings economies of scale, as well as depth and breadth of experience to its management of housing here,” said Lt. Gen. Douglas M. Gabram, IMCOM commander.
 
IMCOM, also located on JBSA-Fort Sam Houston, is a major subordinate command of U.S. Army Material Command, which took the lead for Army housing in 2019.
 
Since then, the Army has made numerous reforms and improvements, including command involvement, the development of a Resident Bill of Rights, quality inspections, the establishment of 24/7 housing hotlines, resident town halls, mobile apps for residents to submit and track work orders, and a revised fee structure.
 
Additionally, Residential Communities Initiative, which includes companies like HMC that manage housing on Army installations, is working with the Army to significantly improve housing over the next five years with investments into major renovations and new construction.
 
Richardson expects the positive trend to continue and encourages resident feedback during town hall meetings and directly to HMC and ASA so that issues can be resolved, especially during the transition.
 
“If we don’t know about your problems, we can’t fix them,” she said, adding residents will see the same friendly faces since a majority of LMH managerial and maintenance staff will remain with HMC.
 
Residents can also expect HMC to work to meet the Army’s goal to implement all 18 elements of the Tenant Bill of Rights by the end of July 2021. In the 2020 National Defense Authorization Act, Congress required the Secretary of Defense, in concert with the secretaries of the military departments, to create a Tenant Bill of Rights and ensure its implementation by the private housing companies that own and manage homes on military installations.
 
"People are our No. 1 priority, and enacting these rights will improve the quality of life of our Soldiers and their families," said J.E. "Jack" Surash, Senior Official Performing the Duties of the Assistant Secretary of the Army (Installations, Energy and Environment), in a recent press release.

For additional information on HMC, visit www.huntmilitarycommunities.com.