NEWS | June 4, 2021

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week.

If you have a question or concern, please send an email to jbsapublicaffairs@gmail.com using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available.

Q. I want to ask why at the end of the duty day, when we have all had a long day and just want to get home, do the Security Forces close lanes to leave the base?

What is the point? All it does is back up the traffic.

We go from getting off the base in two minutes to getting delayed 20 minutes. This wastes gas, pollutes the earth, and if some people don’t have air conditioning, they sit in the heat.

A. Thank you for your question. Installation perimeters are vital to protecting personnel, resources, and our missions.

Security Forces implements measures to ensure the perimeter is as secure as possible. Bollards on the outbound lanes are one measure we use to prevent potential gate runners and reduce the likelihood of them breaching the installation.

During peak outbound traffic hours, we try to reduce the delay of outbound traffic by removing bollards when the lanes are busy. However, there are times when manpower is limited and bollards cannot be removed.

We apologize for the inconvenience caused and will work diligently to reduce wait times while ensuring the safety and security of our installations. Thank you again for your feedback, patience, and for assisting us in protecting personnel and our critical missions.