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Home : News : News
NEWS | Jan. 15, 2021

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week.

If you have a question or concern, please send an email to using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available.

Q. Is there a way to place a sign on the fence for the road leading to the golf course at JBSA-Randolph that says whether the South Gate is “open” or “closed” (similar to what JBSA-Lackland uses saying if bridges are closed)?

There have been times where I drove all the way to the South Gate only to find it closed. If a sign was posted, it would be helpful.

Also, I have seen several people try to turn left on the taxiway in an attempt to get to the golf course. Thank goodness they turned around!

Perhaps a sign that says “Golf Course ½ Mile Straight Ahead” would be helpful before the taxiway, as well.

A. Thank you for your suggestions. The 502d Civil Engineer Squadron, in coordination with JBSA-Randolph mission partners, placed traffic markings and signage at the South Gate crossover to direct traffic straight. 

Additionally, the civil engineers have plans to install South Gate hours of operation signage, which will better inform drivers of South Gate hours of operation. For more information on gate hours, please visit

Q. I am quite concerned about the pavement at the exit gate of Luke Street at JBSA-Lackland.

The pavement there has been in disrepair for a very long time. I cannot understand why such a prominent base such as JBSA-Lackland can ignore the condition of pavement there for such a long time.

Has anyone looked into it and does anyone care? Are there any plans to have it repaired? It cannot be because of COVID-19, because it has been that way long before.

I should hope someone will check into it and have something done about it soon.

A.  Thank you for bringing this issue to our attention. The 502d Civil Engineer Squadron will assess the exits to Luke East and West Gates to determine the repairs needed. They will also research the method of repair before scheduling it.