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NEWS | Sept. 18, 2020

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week.

If you have a question or concern, please send an email to jbsapublicaffairs@gmail.com using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available.

Q. During the work week when I enter Luke Gate at JBSA-Lackland, I take the immediate first right to drive behind the parade field.

There are quite a few pedestrians who walk that route, but since there are minimal street lights and a lack of sidewalks, it makes it really difficult to see people especially when they aren’t wearing any reflective material. 

While there is a sidewalk for part of that road, there are parts of the street that do not have one. So, this forces pedestrians to either walk in the grass or to walk on the street. 

I understand that funds are a constraint, however, I just wanted to share my experience for the safety of these members in the early morning hours that I’ve witnessed over the past several weeks.

While I know to expect them when I drive down that road, some others may not. So I’m hoping this forum will at least spread the word for others to keep caution when making that right as soon as they enter the gate.

I appreciate your time and consideration regarding this matter.  Thank you and have a great day.

A. Thank you very much for your comments regarding safety along Bong Avenue located near the Luke East traffic gate. 

Our base engineers will submit your recommendation to the traffic and safety board to see if it fits into the comprehensive base master plan for lighting and walkways. 

We always encourage Airmen to use reflective clothing and lights during periods of darkness. Thank you for the feedback.

Q. Is it possible to get stop signs for the center medians at the intersection of Harmon Drive and New B Street East and West, and also at the center medians of Harmon Drive and Third Ave East and West at JBSA-Randolph? 

Civil Engineers have painted “stop bars” on the road and the word “stop” at both intersections, however, the way the median sits it may be hard for some drivers to see. 

If CE cannot put up signs, is it possible to have CE repaint the intersections with reflective paint to make it easier to see at night?

A. Thank you for the recommendation. Both of these suggestions – for repainting the surface with reflective paint and adding stop signs – will be placed on the agenda for the next JBSA-Randolph Traffic Safety Working Group.

Q. I am a PTU Soldier as well as a military technician working at JBSA-Fort Sam Houston. My question is in reference to the reopening of the gates, specifically when is the Winans Road gate scheduled to reopen?

In the meantime, would it be possible to open ALL the access lanes into the post at the Harry Wurzbach Entry Control Point during morning and lunchtime?

With the limited amount of time and places for lunch at the base, and the number of vehicles at those times, it is becoming impossible to meet time requirements for work.

Thanks for your time in answering these questions.

A. Thank you for your question on gates and installation access, as we all look forward to returning to normal gate hours. 

From June through July, Winans Road underwent needed repair which is now done. The Winans gate was one of several access points closed under Health Protection Condition, or HPCON CHARLIE, in order to minimize our Security Forces Defenders' potential exposure to COVID-19 while meeting JBSA-Fort Sam Houston's lower demand for vehicle access, as many people are teleworking.

We are prepared to re-open our gates and access points when our HPCON is downgraded below CHARLIE. Additionally, we regularly monitor the changes in gate traffic to determine if and where a closed gate or additional lanes of an open gate should be temporarily re-opened.