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Home : News : News
NEWS | March 23, 2020

BAMC further adjusts visitation policies

By Brooke Army Medical Center Public Affairs Brooke Army Medical Center Public Affairs

The safety of patients and visitors is a top priority at Brooke Army Medical Center. While we understand the importance of family support during hospitalization, the new COVID-19 coronavirus requires us to temporarily adjust our visiting policy in order to keep our patients and visitors safe from infection.

If you have any questions about the updated visiting policy, please ask a member of the patient’s healthcare team.

In an ongoing effort to protect our patients and staff, BAMC will no longer allow visitors into the facility unless they are deemed to be an essential support person. Power of Attorney/End of life, Labor and Delivery, Neonatal Intensive Care Unit, Pediatric ICU and Pediatrics. In certain cases, based on the judgement of the medical team, restrictions may be put in place for an essential support person.

This restrictive policy also includes BAMC employees who have family members in the hospital. If visitation is allowed, the visitor must remain in the direct vicinity of the patient.

Visitor Screening Process

Screening will be completed for ALL visitors (non-employees) at points of entrance using the CDC recommendation for COVID-19 screening. Staff will also provide hand hygiene gel at entrances and require use prior to entry into the facility.

If the screening is negative and hygiene is completed, staff will provide the visitor with a sticker indicating the visitor has been screened and is deemed healthy, with the date and initials of the screener. Visitors must wear the sticker in a visible place while in the building to indicate that screening has been completed.

If the screening is positive, the visitor will not be permitted entrance to the facility. Beneficiaries will be directed to the screening area in Parking Lot C for further evaluation. Non-beneficiaries will be directed to return home and to call their healthcare provider for additional screening.

Entrance Information and Hours

The Garden Entrance will be open 24/7
-- Primary entrance for all staff
-- Only entrance for all personnel – 8 p.m.-7 a.m.

The Bed Tower/Flagpole entrance will be open 7 a.m.-8 p.m.
-- Entrance for patients and visitors
-- Entrance for staff riding the Garage Shuttle

The Women's Health entrance will be open 7 a.m.-8 p.m.
-- Entrance for patients and visitors

Emergency Department will be open 24/7
-- For emergent patients only

Entrance Information and Hours for Saturday and Sunday
The Garden Entrance will be open 24/7 
-- For all personnel
Emergency Department will be open 24/7
-- For emergent patients only