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Gen. Lenderman addresses JBSA-Lackland mold

By Brig. Gen. Laura L. Lenderman | Joint Base San Antonio | July 26, 2019

JOINT BASE SAN ANTONIO-LACKLAND, Texas--The following is from a social media post originally shared on the Joint Base San Antonio Facebook page July 26, 2019.

JBSA Teammates,

On July 23, 2019, imagery of mold growth in the Lackland dormitories was shared on social media. Over the last few days, current and former residents have actively shared their valid concerns and calls to action. I heard your voices and took immediate action. Within 24 hours, leadership teams began inspecting dorm rooms across JBSA with the goal of completing all inspections as soon as possible. We are carefully and accurately assessing the entire scope of this vital quality of life issue.

As the JBSA Commander, guarding the health and safety of our servicemen and women is my top priority. I’m committed to ensuring all military housing and dorms are safe and well maintained. Although we have proactively instituted safeguards and oversight to ensure our facilities meet standards, our efforts have fallen short. To remedy this, we are assessing our processes, roles and responsibilities, and leadership oversight in order to effectively bridge any communication gaps and ultimately improve the quality of life for our dorm residents.

You deserve to know what is being done to correct these issues. At this time, the majority of the permanent party, Basic Military Training and Technical Training facilities have been inspected. Our 502d Civil Engineering Group has begun to remove carpet, place dehumidifiers, replace furniture and sanitize rooms severely impacted by mold. Simultaneously, we're working with senior leaders to implement long term solutions to better maintain and sustain our dorms.

As we work together to resolve these concerns, I encourage you to continue engaging with dorm managers and leadership. Please know you always have a direct line to me through my “Feedback Fridays” program in order for you to provide inputs anonymously. Questions and concerns can be sent directly to RandolphPublicAffairs@us.af.mil or myself using the subject line “Feedback Fridays.

We strive to provide consistent and quality service to members across JBSA and appreciate your willingness to help us improve our support.

Very respectfully,

Laura L. Lenderman, Brig Gen, USAF