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Home : News : News
NEWS | April 8, 2019

Army’s Survivor Outreach Support program offers solace, compassion, information

By A.J. Marshall Jr. Survivor Outreach Support Coordinator, Army Support Activity

Survivor Outreach Services is the official U.S. Army program designed to provide long term support to surviving families of Soldiers who died on active duty.

The goals of the Survivor Outreach Support Program, or SOS, are to show compassion for your loss, provide support, remind you about benefits and connect you to events within the Joint Base San Antonio-Fort Sam Houston military community, for as long as you desire.

The loss of a loved one can be an emotional and distressing period in one’s life. Spouses or eligible family members trying to navigate financial issues can create a heavy burden. If you need financial assistance, David Winfrey is the SOS financial counselor.

Survivor Outreach Services provides services to all Army National Guard, Army Reserve and active duty families of our Soldiers. Regardless of duty status, location, or manner of death, SOS is here to provide you the support you deserve. 

The program will connect you to support groups, grief and bereavement counselors, review benefits and milestone tasks. Survivors will also receive the quarterly SOS Express newsletters and connect you to our Facebook information page. More information can be found at

The Survivor Outreach Support Advisory Committee plans special events for military surviving families to which you are invited.  Survivors are also offered information and referral services, while providing you a safe and compassionate environment during your grief and bereavement. 

The Joint Base San Antonio-Fort Sam Houston Survivor Outreach Services Community Center is your place to find answers, receive support, socialize or find a place for solitude. It is located at 2414 Stanley Rd., building 131. As of April 1, the CTC Café (Coffee, Tea and Chat) opened from 9 to 11 a.m. Mondays to spend your time chatting with each other, your SOS coordinator or an invited special guest.

For survivors who are enrolled and have not heard from this office by letter, email or phone call, it is because we don’t have your current contact information. The Survivor Outreach Support Program is looking for you because you are entitled to this service. 

Surviving spouses or family members who are not enrolled and would like to receive this benefit can contact us at 210-221-1938. Voice mails are answered within 24 hours. 

You are never forgotten, never alone.