JOINT BASE SAN ANOTNIO-RANDOLPH, Texas –
A series of awareness sessions for Joint Base San Antonio facility managers continues through February as the 502nd Civil Engineer Group prepares for the implementation of a new web-based information technology system that will improve the processing of work orders.
The Air Force Civil Engineer Center’s Go Live date for implementation of the NexGen IT system with the 502nd CEG is Feb. 25; the system is expected to be fully operational for the 502nd CEG by March 25.
Known as TRIRIGA, the system will encompass multiple IT functions within the 502nd CEG, including cost accounting, operations, real property, project management and energy management.
The awareness sessions, which are facilitated by Virgil McGee and Jerry Oliver of the 502nd CES, are conducted 10-11 a.m. Mondays in JBSA-Randolph’s Fleenor Auditorium, 2-3 p.m. Wednesdays in JBSA-Fort Sam Houston’s Evans Theater and 10-11 a.m. Fridays in JBSA-Lackland’s Carter Hall. Commanders and directors are also encouraged to attend.
“The sessions focus on what facility managers should be doing before the system comes online,” said Ramiro Rodriguez, 502nd Civil Engineer Squadron TRIRIGA coordinator. “They also give facility managers insight on how we will implement TRIRIGA and what will be required of them once they are given permission to access the system.”
Facility managers’ preparatory work involves validating all current work orders and Form 332s in their facilities, and keeping a record of all validated work, Rodriguez said.
“Once the system migrates beginning Feb. 18, some work orders may not transfer and facility managers will have to resubmit the work into TRIRIGA themselves,” he said. “In addition, a current facility manager letter must be sent to CE with their commander’s signature per Air Force Instruction 32-1001.”
During the migration period, facility managers are asked to call in emergencies or urgent work orders that impact mission capabilities into CE until they gain access into TRIRIGA.
Once TRIRIGA is functional, facility managers will be slowly integrated into the system based upon the priority of the Prioritized Asset Listing, thus allowing them to be able to input all service requests and work tasks using the web-based program within their facilities, Rodriguez said.
“When a request is submitted, CE customer service will review the request for validation,” Rodriguez said. “After that step is completed, CE customer service will assign the work task to a shop for repair. Service requests will be sent to work groups for review and validation. Once all work groups sign off on the service request, it will go into the system as an ‘opportunity’ and be assigned accordingly.”
An advantage of TRIRIGA is the capability of facility managers to see all requests they submit within the system as well as the progress of work, Rodriguez said.
“If you currently have multiple facility managers, they must communicate with one another because they will not be able to visually see what request alternate facility managers have submitted,” he said.
AFCEC has provided new guidance on a revised Work Prioritization Implementation Plan that can be found in the Work Management Playbook, Rodriguez said.
“When using TRIRIGA, we will be using new terminologies versus legacy,” he said. “For example, what we currently call 332s will be called service requests and direct scheduled work will be referred to as work tasks.”
Although facility managers will use TRIREGA to place new service requests, emergency tasks will still need to be called into CE customer service, Rodriguez said.
The launch of TRIRIGA by the 502nd CES will include a two-week initial implementation and two-week training session.
TRIRIGA supports enterprise-wide Civil Engineer Transformation, Rodriguez said.
“It supports the Air Force’s transformation toward standardized operation, transparency and fully integrated asset management capabilities,” he said. “It also supports strategic asset management at the enterprise level by providing full-cost visibility on asset ownership and higher headquarters access to asset data for all installations where NexGen IT is deployed.”
For more information, call 210-671-0428 or 210-671-0620.