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JBSA News
NEWS | April 13, 2018

Schertz Medical Home moves to new location

By Rachel Cooper Brooke Army Medical Center Public Affairs

The Schertz Medical Home is scheduled to move into a larger facility to meet the growing needs of its patient population April 30.

 

The new location will provide the same services to include an expanded physical therapy clinic and a drive-through pharmacy option for phoned-in non-controlled substance refills.

 

A ribbon-cutting ceremony will be held at 11 a.m. May 2 at the new location, 17115 Interstate 35 North, Suite 123.

 

“The goal of moving to the new location is to grow, expand and be able to see a larger population of TRICARE Plus patients,” said Lt. Col. Lori Tapley, family nurse practitioner and chief of the Schertz Medical Home.

 

TRICARE Plus and TRICARE Prime beneficiaries are eligible for enrollment at the Schertz Medical Home. All currently enrolled patients will automatically transfer to the new location.

 

“At this time, we currently have just over 10,000 patients enrolled,” Tapley said. “Moving to the new location, we will have the capacity to serve more than 15,000 patients with a new third team which includes a pediatrician.”

 

In addition, the new physical therapy space will offer a large open gym with state-of-the-art equipment.

 

“Our pharmacy, just like at the Westover Hills location, will have a drive-through component and additional pharmacy windows,” Tapley said.

 

Another benefit is a much larger waiting room with specific waiting areas for the patient-centered medical home clinic, as well as pharmacy and lab. Patients will no longer have to share a room when waiting for their medications or appointments.

 

“On any given day, we have people standing in our one waiting room, especially on Friday afternoons when everybody is coming to pick-up their refills,” she said. “Our new location will have more sitting in the waiting areas, so people will be more comfortable.”

 

In preparation for the move, there will be minimal laboratory services and no immunization services April 24-27, pharmacy services will be unavailable April 26 and there will be no appointments April 27. Patients will be referred to supporting JBSA clinics, urgent care or the emergency room if needed.

 

Schertz Medical Home hours are 7:30 a.m. to 7:30 p.m. Monday through Thursday and 7:30 a.m. to 4:30 p.m. Friday. Lab hours are 7:30 a.m. to 4:30 p.m. Monday-Friday. Pharmacy hours are 7:30 a.m. to 7:15 p.m. Monday-Thursday and 7:30 a.m. to 4:30 p.m. Friday.