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Entering JBSA

In order to enter JBSA locations, visitors are required to have a valid form of identification and to have a sponsor with a valid DoD ID card.

VALID FORMS OF ID:

Military (Active, Reserve, National Guard, Dependent, Retiree)
Contractor Card
DoD Civilian

 

Questions or Concerns

If you have any issues or concerns regarding installation access, please contact your respective Base Defense Operations Center. 


Base Defense Operations Centers:

JBSA-Camp Bullis and JBSA-Fort Sam Houston: 210-221-9331

JBSA-Lackland: 210-671-2018

JBSA-Randolph: 210-652-5700

JBSA Visitor Information
Real ID Act

JBSA implemented REAL ID Act, Sept. 15, 2016

Identification cards from the following states will be denied access or must be escorted if they cannot present an alternate identification credential: American Samoa, Minnesota, Missouri and Washington.

Additionally, as part of DHS REAL ID phase implementation, starting Oct. 10, the following states will also require an alternate identification credential: Alaska, Arkansas, California, Guam, Idaho, Illinois, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Montana, N. Marianas, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Texas, Virginia and the Virgin Islands.

Per the Homeland Security REAL ID web page (https://www.dhs.gov/real-id), every state ID can be accepted at this time.

To learn more about the Real ID act and how it will affect you, visit: http://go.usa.gov/xKXp5.

 

REAL ID ACT

 

 

Gate Hours
Passport Office Phone Numbers

Need to set up an appointment for a passport?

JBSA-Fort Sam Houston:  210-808-0386/ 0347

JBSA-Lackland:  210-671-9184

JBSA-Randolph:  210-652-2320

Need a CAC or ID Card?