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Military & Family Readiness Centers

Due to COVID-19 and in accordance with current health guidance, the JBSA-M&FRC's is currently unable to offer in-person services, however, we are still here to assist. Classes, workshops, one-on-one appointments and general information are offered through a variety of virtual platforms during our normal business hours. Social distancing doesn't mean you're on your own!   

As part of the 502 Air Base Wing and the 802nd Force Support Squadron, the JBSA-Military & Family Readiness Centers incorporate Airman & Family Readiness, Army Community Service (ACS) and Fleet & Family Support providing a full range of programs and services to support mission readiness.

One of our major functions is linking service members and their families with the right resources to meet their specific needs on JBSA or within the local community. We offer a variety of trainings, workshops, and one-on-one consultations to supports individuals, families, and leadership with programs that strengthen our communities, encourage self-sufficiency, enhance mission readiness and resiliency, and ease adaptation to the military way of life.

One-on-one consultations are available by appointment. Briefings, group or unit training's at alternate locations are available by request.

Services provided by JBSA-Military & Family Readiness are open to all branches of services, active duty, reservists, National Guard, retirees, surviving spouses, DoD civilians, their families, and DoD contracted employees, unless otherwise stated.

Additional M&FRC program information can be found on the JBSA M&FRC Facebook Page.

 

MILITARY & FAMILY LIFE COUNSELORS (MFLCs):

MFLCs are licensed professionals who provide confidential situational, problem-solving counseling. No written records are kept, and it is free to active duty military and their family members.

Call to schedule an appointment:
JBSA-FSH (210) 421-9387
JBSA-LAK (210) 984-1076
JBSA-RND (210) 744-4829 or 996-4037

Locations & Contact Information
JBSA-Fort Sam Houston Military & Family Readiness Center

JBSA-Fort Sam Houston
3060 Stanley Rd., Bldg. 2797
JBSA-Fort Sam Houston, TX 78234
Currently operating with virtual services only due to COVID-19

Contact Information
Email: usaf.jbsa.502-abw.mbx.mfrc@mail.mil
Voting Assistance:
usaf.jbsa.502-abw.mbx.502-fss-votingassistance@mail.mil
Com: (210) 221-2705
            (210) 221-2418
(Voicemails monitored and calls will be returned)
DSN: 471-2705 or 471-2418
Fax: (210) 221-2040

Hours of Operation:
Monday-Friday 0700-1630
1st & 3rd Thursday 0700-1300
Closed
Federal Holidays & AETC Family Holidays

Soldier for Life-TAP
2450 Connell Rd., Bldg. 2264
JBSA-Fort Sam Houston, TX 78234
Contact Information
Com: (210) 221-1213

Hours of Operation:
Monday-Friday 0700-1600
Closed
Monday-Friday 1100-1200
(for lunch) and Federal Holidays

JBSA-Lackland Military & Family Readiness Center

JBSA-Lackland
2160 Kenly Ave., Bldg. 1249
JBSA-Lackland, TX 78236-5113
Currently operating with virtual services only due to COVID-19

Contact Information
Email: 802fss.fsfr@us.af.mil
Voting Assistance: lackland.vote@us.af.mil
Com: (210) 671-3722
(Voicemails monitored and calls will be returned)
DSN: 473-3722 or 1-800-621-3725
Fax: (210) 671-5206

Tech Training Airman
Readiness Element

1561 Stewart St., Bldg. 5616
JBSA-Lackland, TX 78236-5113

Contact Information
Email: 802fss.fsfr.student@us.af.mil
Com: (210) 671-4057
DSN: 473-7630 or 1-800-973-7630
Fax: (210) 671-0064

Hours of Operation:
Monday-Friday 0730-1630
1st & 3rd Thursdays 0730-1400
Closed
Federal & AETC Family Holidays

JBSA-Randolph Military & Family Readiness Center

JBSA-Randolph
555 F Street West, Bldg. 693
JBSA-Randolph, TX 78150
Currently operating with virtual services only due to COVID-19

Contact Information
Email: Randolphmfrc@us.af.mil
Voting Assistance: randolph.vote@us.af.mil
Com: (210) 652-5321
(Voicemails monitored and calls will be returned)
DSN: 487-5321
Fax: (210) 652-2381

Hours of Operation:
Monday-Friday 0730-1630
1st & 3rd Thursday 0730-1400
Closed
Federal & AETC Family Holidays