Mission Focus
The Air Force IG Complaints Resolution Program is a leadership tool that indicates where commander involvement is needed to correct systemic, programmatic, or procedural weaknesses. The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding. IGs function as the ombudsman, fact-finder, and honest broker in the resolution of complaints.

The Complaint Resolution Program
Governed by Air Force Instruction 90-301, Inspector General Complaints Resolution. It applies to Airmen of all ranks, family members, civilian employees, retirees, and other civilians. Your identity and privacy interests are protected. No one can restrict you from communicating with the IG. You cannot be reprised against for making lawful communications to the IG.

The Complaint Resolution Process
IGs conduct a thorough complaint analysis on every complaint to determine the appropriate resolution strategy.

The analysis is a preliminary review of assertions and evidence to determine the potential validity and relevance of the issues to the Air Force and to deter-mine what action, if any, is necessary within IG, supervisory, or other channels.

The analysis results in: Assistance, Dismissal, Investigation, *Referral, or Transfer of the complaint.

*Referrals: When the complaint analysis discloses an organization or agency other than the IG can more appropriately handle a complaint alleging a violation of instruction, policy, or procedure, IGs will refer the complaint to the appropriate organization or agency.

The organization receiving the referral will respond to the complainant directly.

Appropriate IG Complaints

  • FWA or gross mismanagement
  • A violation of law, policy, procedures, or regulations
  • An injustice
  • Abuse of authority
  • Inappropriate conduct, or misconduct
  • Allegations of Primary Interest to the IG:
  • Restriction
  • Reprisal

The IG should not be used for matters normally addressed through other established grievance or appeal channels (EEO, MEO, Civilian Grievance, mandated by AFI, etc.).

Complaints are encouraged to resolve complaints at the lowest possible level using command channels before elevating them to the next higher level or to the IG.

Who We Service
IGs assist service members, family members, civilian employees, retirees, and other civilians.

Restriction (Right of Access)
No person may restrict a Service member from making or preparing to make a lawful communication to a member of Congress or an inspector general.

Reprisal (Prohibition of Retaliatory Personnel Actions)
No person may take or threaten to take an unfavorable personnel action, or withhold or threaten to withhold a favorable personnel action, for making, preparing to make, or being perceived as making or preparing to make a protected communication.

  • Service members may file complaints of Reprisal and Restriction with IGs at any level.
  • Civil service, NAF, and defense contractors may file complaints of Reprisal directly with the DOD Hotline at www.dodig.mil/hotline.




The Noncommissioned Officer Academy (NCOA) is the second level of enlisted PME and prepares Technical Sergeants to be professional, war-fighting Airmen and Space Professionals who can manage and lead units in the employment of Air and Space power.  

  • Commandant's Welcome

    Hello and welcome to the Robert D. Gaylor Noncommissioned Officer Academy (RGNCOA), where we are the catalyst for education and inspiration so non-commissioned officers are ready to build our future force. We build Airmen better than us to be the foundational building blocks for SNCO development and offer a relevant and sough-after leadership experience. Throughout your time here at RGNCOA, you will expand your knowledge regarding the following four outcomes: Air Force Culture (Unconscious Bias, Trust, Commitment, Organizational Culture, SAPR), Leadership (Ethical Decision Making, Leadership and Management, Leading Agile, Inclusive, & Innovative Teams, and Project Management), Problem Solving (Types of Problems, Types of Thinking, & Problem Solving), and Mission (Mission Labs). NCOA is a professional school designed to educate and advance the high ideals necessary for leadership, teamwork, good order and discipline in the U.S. Air Force and U.S. Space Force.

    We expect your time at RGNCOA will be both challenging and rewarding, as you push through the various lesson concepts and evaluate your own styles of leadership to ensure you are being the best version of yourselves for your units and subordinates, as well as for YOU. Now is as good of a time as any to make any necessary changes and become the best that we can be. In doing so, we know that we will have achieved educational excellence for noncommissioned officers….developing enlisted leaders for America. 

Chief Master Sgt. Jason A. Ramon
Chief Master Sgt.
Jason A. Ramon
Senior Master Sgt. Nicholas E. Harrison
Vice Commandant
Senior Master Sgt.
Nicholas E. Harrison

MSgt Weirton, First Sergeant
First Sergeant
Master Sgt.
Samuel L. Weirton

Superintendent of Operations Master Sgt. Anadi Rivera
Superintendent of Operations

Master Sgt.
Anadi Rivera
Superintendent of Faculty Development Master Sgt. Patrick M. Blair
Superintendent of 
Faculty Development

Master Sgt.
Patrick M. Blair
Tech. Sgt. Anna M. Sylvester
Superintendent of
Student Development

Tech. Sgt.
Anna M. Sylvester
  Master Sgt Stephen Elliott
Superintendent of
Programs and Projects

Master Sgt.
Stephen A. Elliott​


AF EPME Prerequisite Readings
Additional Info
Required Items

Items to Bring  

Bring a copy of your student recall roster (Attachment 1 from Welcome email), AF Form 422 (if applicable), AF Form 469 (if applicable), current PT assessment, and personal/government laptop.  

Medical Profiles 
Contact your unit training manager if you have a profile, limitation, or restriction. All medical profiles must be pre-coordinated with formal training managers NLT 35 days prior to the class start date. Formal training managers will coordinate profiles with the Robert D. Gaylor NCOA. Upon arrival in the flight room, all medical profiles must be given to Flight Instructors by the end of DOE 1. 
Permanent Profiles
Personnel with a certified permanent physical profile (AF Form 422) are eligible to attend BUT subject to approval. Provide a copy of the AF Form 422 to the Formal Training office for coordination with the Robert D. Gaylor NCOA NLT 35-days prior to class start date. 
NOTE: Students with fitness assessments that expire during class, uncoordinated profiles, or uncoordinated changes to their profiles are subject to immediate release from the school. 

Air Force Fitness Test
Students must possess a copy of a PASSING AF Fitness Test showing them current through the duration of the course. Upon arrival, AF Fitness Assessment must be given to Flight Instructors on DOE 1.

The Schoolhouse cannot provide information related to DTS/Funding (Lines of Accounting, Cross Orgs, etc.) as we do not have that information.  Please reach out to your Base/Formal Training Office for assistance. 

TDY students are required to stay in base lodging unless otherwise noted in the reporting instructions from the Academy.

When booking return/departure flight, please DO NOT book before 1700 day of graduation.

If you are unable to participate fully in the class, you will need to work with your chain of command and Base Training Office to get a deferment within 72 hours of class start date and to be rescheduled into a future class; the schoolhouse cannot assist you in this process. The MyPers deferment and declination procedures can be found here: MyPers Link 1 and here: MyPers Link 2.

Dress & Appearance

Personal Clothing  

Appropriate civilian attire will be required to be worn at social gatherings. 

Uniform Requirements   

All uniforms will be in compliance with AFI 36-2903

Uniforms must be maintained, clean, and in serviceable condition (not frayed, worn out, torn, faded, patched, etc.), correct in design and specifications, and fit correctly. If deemed otherwise by the Commandant, students will be required to acquire new uniforms at their personal cost.

Required: OCPs or Flight Suit (as authorized) are the primary uniforms of the day. We recommend you bring at least two sets.

One set of Air Force PT Gear. PT will be conducted as a class or flight for fitness challenges/competitions where PT gear is required. Please note the weather for the season you are attending the course.

Due to climate conditions in the building, it's advised that all students bring some type of authorized layer to be worn under the OCP blouse. Even during the summer months, temperatures can fluctuate throughout the building and we cannot control this.

Please ensure all additional accessory items are in compliance with AFI 36-2903, Dress and Personal Appearance of Air Force Personnel. Please pay special attention to paragraph regarding gym bags, backpacks and handbags.