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Joint effort helps service members resolve stalled claims
November 17, 2025 — The Permanent Change of Station Joint Task Force collaborated with U.S. Transportation Command to help service members and War Department civilians recover and resolve household goods claims that stalled after the termination of a contract with HomeSafe Alliance... MORE

A person in casual attire pushes a hand truck with a package up a ramp that leads into a moving truck. There is a house in the background.

DOD kicks off improved household goods shipment program
June 6, 2024 — Stressful station-to-station moves due to poor quality service and broken or delayed household goods could soon be a thing of the past. This summer, U.S. Transportation Command kicked off implementation of its new Global Household Goods contract, or GHC, which aims to make the movement of household goods a better experience all around for service members and their families... MORE

USTRANSCOM patient movement exercise at JBSA strengthens aeromedical skills, partnerships
March 9, 2022 — U.S. Transportation Command conducted Exercise Ultimate Caduceus at Joint Base San Antonio Feb. 23-March 8. The annual field training exercise is designed to test the ability of USTRANSCOM to move a large number of medical patients by air from overseas locations to treatment centers in the U.S... MORE

USTRANSCOM patient movement exercise strengthens aeromedical skills, partnerships

AF Secretary calls for ‘technically and operationally innovative approaches’ to meet logistics challenges
October 20, 2021 — Secretary of the Air Force Frank Kendall’s keynote remarks to the National Defense Transportation Association and the U.S. Transportation Command’s Fall Meeting offered in unvarnished terms the challenges facing the United States posed by China and what the U.S. must do to best maintain global stability... MORE

Secretary of the Air Force Frank Kendall takes questions from the audience at the National Defense Transportation Fall Meeting in the Gaylord Hotel, National Harbor, Md., Oct. 18, 2021. (U.S. Air Force photo by Andy Morataya)

502nd LRS traffic managers provide safe, reliable transportation for BMT graduates during COVID-19
May 25, 2021 — Despite the challenges brought about by COVID-19, the 502nd Logistics Readiness Squadron’s Deployment and Distribution Flight at Joint Base San Antonio-Lackland is helping to provide safe and reliable transportation for Basic Military Training graduates transitioning to their technical school locations... MORE

Airman prepare to load a commercial aircraft.

New household goods 7-day spread date policy gives customers greater control, certainty
May 3, 2021 — The use of spread dates was introduced to provide customers greater control and certainty when scheduling personal property shipments. This rule is applied to household goods, unaccompanied baggage, and non-temporary storage shipments with pick-ups scheduled on and/or after May 15, 2021... MORE

USTRANSCOM conducts aerovac mission of San Antonio veterans
August 18, 2020 — As the number of COVID-19 positive cases surged in Texas last month, the South Veterans Health Care System in San Antonio prepared to meet increasing demand... MORE

One of eight spinal cord injury patients from Audie Murphy Veterans Affairs Medical Center, South Texas Veterans Health Care System, San Antonio, Texas, is moved onto a U.S. Air Force C-130 aircraft at Joint Base San Antonio-Lackland July 14, for a brief flight to Dallas Love Field Airport, Texas.

DOD aims to make moves easier with new contract for household goods
May 7, 2020 — A new contract to facilitate the movement of household goods, an integral part of any move to a new duty location, is expected to make things easier for both service members and their families... MORE

Household goods inspector Faata Leafa performs an inspection of a household goods packout performed by Aloha International. They all are practicing social distancing and wearing facemasks.

DOD, Department of the Air Force take steps to protect military families moving during COVID-19
May 7, 2020 — Under the new standards, moving industry personnel must adhere to all Centers for Disease Control and Prevention COVID-19 health protection protocols while in the service member’s residence. That means moving personnel must wear face coverings, clean frequently touched surfaces and sanitize their hands often. They must also minimize the number of personnel at the member’s residence in order to meet social distancing requirements... MORE

Modernized Move.mil website launched
February 2, 2018 — U.S. Transportation Command, in partnership with the Air Force Digital Service, recently launched a modernized version of the Move.mil website, the Department of Defense’s official portal to prepare for service members’ upcoming household goods move. ... MORE

U.S. Transportation Command, in partnership with the Air Force Digital Service, recently launched a modernized version of the Move.mil website, the Department of Defense’s official portal to prepare for service members’ upcoming household goods move.