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Total Force Service Center advances customer service, aligns with EVOLVE vision
August 19, 2025 — The Total Force Service Center has significantly improved customer service metrics over the past year, according to a TFSC liaison. Located within the Air Force Personnel Center, the TFSC serves as a customer service hub for Airmen across the Total Force. While its agents operate at Joint Base San Antonio-Randolph alongside AFPC personnel, agents are available to provide guidance to Reserve and Guard members based on information and procedures from ARPC. ...

ARPC offers services through Reserve Retirement Counseling Cell
June 6, 2023 — The Air Reserve Personnel Center Reserve Retirement Counseling Cell began initial operating capability June 1, 2023. The RRCC is a resource for Reserve Airmen to help answer individual member questions about military retirement, such as estimated retirement pay, Reduced Retirement Pay Age, the Reserve Component Survivor Benefit Plan, and other retirement related issues. ...

Department of the Air Force unmasks academic degrees for major, lieutenant colonel promotion boards
December 30, 2022 — Effective Jan. 1, 2023, advanced academic degrees will be visible to promotion central selection boards considering major and lieutenant colonel ranks. The change will apply to all eligible DAF officers and allow promotion board members to consider an officer’s acquisition of valued expertise as one of many whole-person concept considerations...

ARPC announces Reserve lieutenant colonel promotions and major continuation
December 28, 2022 — Air Reserve Personnel Center officials announced results for the Calendar Year 2022 Air Force Reserve Line and Nonline Lieutenant Colonel Promotion Selection Boards Dec. 28. The boards selected more than 800 Citizen Airmen for promotion...

President signs Executive Order calling up Air Force Reserve medics, other specialties
March 30, 2020 — On March 27, the President signed an Executive Order authorizing mobilization of the Reserve Component in response to COVID-19 operations. For the Air Force Reserve, personnel already serving in the Selected Reserve and Participating Individual Ready Reserve, as well as those assigned to the Individual Ready Reserve, may be asked to volunteer to activate in support of COVID-19 response. ...